Good day everyone! So this is Sir Rick once again and welcome to another episode of learning in the subject Oral Communication in Context. Sit back, relax, take notes, and listen.
So let's get started! Now if you remember, we discussed about the nature of communication. So there are actually three. But in relation to our topic for today, I will focus on the third nature of communication. So it says here that communication can...
express through written or spoken words, actions or nonverbal, or it could be both spoken words and nonverbal actions at the same time. So if you remember this nature means that we can can express communication in different ways. It could be written, it could be spoken, and it could be non-verbal or both spoken and non-verbal.
So this is actually in relation to our topic for today because our topic talks about the types of communication. So if you remember the nature of communication, there are three types mentioned there and we will discuss today or we will talk about this one deeply. thoroughly for today's video so the first one here is the written communication simple from the name itself written it means it's expressed through writing so let me read what it says here a written communication means the sending of messages orders or instructions in writing so it could be letters circulars manuals reports telegrams office memos and bulletins. So these are examples of written communication.
So we communicate in writing. So there are some situations wherein we don't need to really speak to the person. We just need to express our feelings or express the communication through writing.
And that is written communication. And for the second one, the most common one, we have what we call as verbal communication. So verbal communication refers to an inter... action in which spoken words are used to relay a message.
So again, your key phrase there is spoken words. So spoken words. So you have to use your voice. You have to use intonation. You need to use pronunciation in order to communicate with other people.
So again, you have your voice. So the way you produce your sound using your throat, your intonation, the rising and falling of your voice. So those are part of verbal communication.
Now, before we go to the third type of communication, we have to know first the five considerations for effective verbal communication. Because our goal here in the subject, oral communication and context, is to become effective communicator. So in order to become effective verbal communicator, of course, we need to know what are the standards or what are the considerations. So let's start with the first one.
The first one is what we call as appropriateness. From the name itself, appropriateness, so the key or the root word is appropriate. So the language that you should use should be appropriate to the environment or occasion. So always remember, in appropriateness, we focus on formality and informality of the language. So for example, when you're talking to your teacher, so definitely you have to use formal.
Okay, um... formal language. You don't say like, Hoy, boss, where is the homework?
You cannot do that to your teacher, right? So you should say like, Good day, sir. I am with Ryan Campagna.
May I ask what is our what our homework for today is? So you have to use formal language. And when you're talking to your friends, of course you don't say to your friends, Good morning, ma'am.
Good morning, sir. How are you, sir? So you cannot do that to your friends because it would sound too formal for them.
Right? So you can just say to your friends like hi so you have to again in this consideration appropriateness you have to use appropriate words according to um in relation to the person to the environment or the location so you cannot use informal words for people who have like positions or when you are in a like formal convention for example in a meeting or um let's have business meeting for example okay we have to use formal words but for informal words maybe with your family maybe with your friends most especially so though that is appropriateness the second one here is what we call as brevity so brevity comes From the root word brief, B-R-I-E-F, it means short. So in the definition here, it says here that speakers who often use simple yet precise and powerful words are found to be more credible or trustworthy.
So most of the time, we need to be like direct to the point or straight to the point. So we don't need like flowery words sometimes because we want to express. what you want to express. So in order to express that one effectively, then you have to choose simple, precise, exact words that can really send your message or can really express your message. So again, brevity means short, simple, precise, exact, powerful words.
You have to choose that one in order to communicate effectively. Now for the third one, we have clarity. Clarity is to clearly state your message and express your ideas and feelings. Most of my students find it difficult to understand brevity and clarity.
But let me put this in this way. So when you say clarity, it means it's your delivery. When you pronounce your words, when you say those words, you have to be clear. You need to have a clear...
Clear voice enough for the speaker or for the receiver rather, for the receiver to understand your message. So make it loud enough for the receiver. Make it clear when you pronounce the words so that you can clearly state your message. So again, clarity is more on your delivery. Brevity is choosing short, exact, precise words.
So you don't use like high... falutin or difficult words so try to use like like exact words that is brevity clarity is more on your delivery you have to be clear in expressing your messages by either making your voice loud enough and pronouncing words correctly so that is clarity for the fourth one we have ethics so ethics here means that words should be carefully chosen in consideration of the gender roles ethnicity, preferences, and status of the person or people you are talking to. Ethics is more on not offending someone, not offending his or her gender, roles, ethnicity, preferences, and status of the person.
So you have to be like polite enough, you have to be kind enough for that person especially when they have different race or ethnicity when they have like their gender, their roles in the society, their status, if they are rich or if they are poor. So you have to be careful in saying your words because, you know, words are very powerful. It can make or break the person. So do not offend someone. You have to choose the words that are not offensive to their group.
Okay, so for example, for African American, it's very offensive for them to say the N-word. So I think you know that one. if you're not an African-American. So that is an example of ethics.
So do not use words that are offensive to someone's gender, someone's role, someone's ethnicity, and etc. So that is ethics. And for the last one, we have vividness.
Now, I know you would ask, Sir, in brevity, you said that we need to be precise. We should not be like we are. not running around the bushes we have to be direct but for vividness it's more on describing creatively so you have to be flowery okay in in your choice of words now vividness can be also effective in some situations so it's not all the time that you have to be um like to be to follow brevity i'm sorry it's not all the time that you have to follow brevity sometimes you have to follow also vividness.
Vividness is like being creative with your words and this is very applicable in public speaking because public speaking is still a verbal communication. So you know our goal here as you can see here in the definition is to charm your audience. You have to get their attention and one way of getting their attention is to become vivid.
You have to choose creative words in order to to express what you feel. Sometimes it can keep them from listening to you. It can keep their attention, the audience's attention, if you are vivid or if you use creative words. Because it adds color and spice to communication.
So there are situations wherein you... you have to follow brevity and there are also situations wherein you have to follow vividness. So those are the five considerations for effective verbal communication.
Now for the last, okay, this is the last type of communication. we have the non-verbal communication. Now simple, from the name itself, non-verbal, so it's not verbal.
So we are not using words, spoken words. But here, it's an interaction where behavior and actions are used to convey and represent meanings. So key phrase, behavior and actions.
So what are the examples of non-verbal communication? We have the body language, so the way we move our body. okay so when i do like this i'm trying to explain actually so i'm trying my best to explain so that is part of body language or when you nod okay in the philippines it says like it means yes so that is a body language that's non-verbal facial expression so when for example when your two eyebrows meet in the middle like this it could be like you are confused or you can be like angry so that is non-verbal facial expression sign language this is a specialized language used by people who have like disability when it comes to their hearing like if you are deaf mute then usually they use sign language in order to communicate effectively so that is also nonverbal your posture posture is actually on the way you stand the way you sit that is poster the way you position your body it can communicate something because for example if I slouch it means that I'm bored so I'm communicating to you that I don't like you or I'm not interested with your message so it can communicate something.
Also when it comes to clothing the way you wear clothes the way you choose your clothes in terms of a situation or like when you're talking to someone for example in a date so if you like that person of course you will dress well. right so clothing is part of nonverbal communication and your appearance so the way you fix your hair the way you um what you call the one the way you do your makeup the way you um look okay it can communicate something so that is nonverbal communication so sometimes we think that it's not important but guys sometimes it's very important the way you um you know use these examples so that you can effectively communicate So those are some examples of nonverbal communication. Now, why is it important to do or to use nonverbal communication? So here are some advantages.
So let me read. First one, it enhances and emphasizes the message of your speech, thus making it more meaningful, truthful, and relevant. So your key phrase there is enhances and emphasizes the message of your speech.
So sometimes if you don't use your nonverbal or... if you don't use nonverbal communication, there's no impact. But for example, a politician or a public speaker does like this, like a fist, right? It brings power. It gives more meaning to the message.
So it gives you conviction or power. So it's very important also to use nonverbal communication. Another one is it communicates feelings, attitudes, and perceptions.
And some Some say that nonverbal communication can express more in terms of feelings. Because even if you're looking or you sound happy, but your facial expression does not say so, it will really affect the way the receiver understands the meaning. So even if you say, like, I'm happy, but your face is blank, like you don't have facial expression, then, yeah, they believe the facial expression. more rather than the way you say it. So again, it can communicate feelings, attitudes, and perceptions.
Sometimes we don't know that our actions can actually give an impression to that person. So it can affect the way we communicate because if they are intimidated or if they feel like threatened, if they see you, then they won't communicate with you, right? So that's why it's very important for you to check your attitude, your feelings through your actions. Okay, so that is the advantage of nonverbal communication.
Another thing here is that it can sustain the attention of listeners and keep them engaged in a speech. So, have you tried attending a seminar? And then you can compare. There are some speakers who don't use nonverbal communication and what happens is that, you know, you become bored. You don't want to listen anymore.
So you're not engaged with the speech. But if the speaker is not listening, you can talk to them. so animated there are actions he used facial expressions he is very expressive through his nonverbal his or her nonverbal expression then you know it can actually keep the attention of the audience it can keep them from listening to you so it's very important to use nonverbal communication another thing here is it gives the audience a preview to this type of speaker you are so the way you position yourself, your body posture, your facial expression, it can give an impression to the speaker. And this is very important. For example, this is really essential when you have job interviews because you want to get the job, right?
So you have to check your facial expression, your body movements because it will tell the interviewer what kind of speaker you are. So that is the reason why there are some people, even if they are so good, they don't get the job because the way they give a preview of themselves to the interviewer is not really good. They are not checking their body posture, their facial expressions. So that is why nonverbal communication should be checked. And then the last one here, it makes you appear more dynamic and animated in your delivery.
Dynamic means you are flexible. You are not like robotic. Like you are like with life, not lifeless. So when you use nonverbal, it gives life.
So you are becoming more dynamic. And then animated, like you're not like a stone. Like you're not blank, but you are full of life.
So that is animated. So if you want like a good conversation, a nonverbal communication, then make yourself animated by using nonverbal communication. So that's the end of the nonverbal communication and also the end of our discussion for today.
So, you know, it's very important for us to know the different types of communication because whether we like it or not, these are very helpful for us when we want to communicate effectively. Because again, our goal in this subject is to become effective communicators. And I hope you have learned something from that one.
So guys, students, if you have questions, once again, see you in the synchronous meetings that we will have soon. And then I hope that you are taking notes. Again, there are three types of communication. We have the written communication, the verbal communication, the nonverbal communication.
And with these three, okay, we can express our communication or messages effectively. So I hope you... you have learned something and see you soon okay have a nice day everyone thank you and goodbye bye