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Guidewire Training Overview

Jul 22, 2025

Summary

  • The meeting was an introductory session for a Guidewire Policy Center training, involving participants from various technical and industry backgrounds, most with little or no prior Guidewire experience.
  • The instructor (Raji) explained the training plan and basic insurance concepts, covered Guidewire's architecture, and gave a walkthrough of initial setup steps and prerequisites.
  • A significant part of the session focused on prerequisite software installation (OpenJDK 11), especially on Windows, with a note on Mac compatibility challenges.
  • Attendees were encouraged to reach out for support via WhatsApp; further detailed sessions and practicals were scheduled for the following days.

Action Items

  • ASAP – All participants: Install OpenJDK 11.0.10 MSI (Windows), following the specific installation steps discussed.
  • Next session – Raji: Demonstrate Guidewire setup steps and initial UI walkthrough once participants have installed prerequisites.
  • Before next class – Nanda: Connect with Raji for guidance on setting up Guidewire on Mac, and potentially contact the referred peer for support.
  • Ongoing – All participants: Ping Raji via WhatsApp group for doubts or installation issues before the next session.
  • Next class – Raji: Begin detailed walkthrough of Guidewire UI and proceed with first set of practicals as planned.

Participant Introductions and Backgrounds

  • Participants introduced themselves, with varied experience in insurance, testing, development, and business analysis; most are new to Guidewire and seeking to learn both technical and domain aspects.
  • Some participants highlighted interest in learning about insurance lines of business (LOBs) and integrations.

Training Structure and Logistics

  • The course will cover Policy Center in a sequence: topic introduction, practical execution, and then moving forward only after practical understanding is achieved.
  • Raji outlined the use of WhatsApp for quick question resolution between classes.
  • Timeline for course completion is 40–45 days, with possible extension until all topics are covered.
  • Prerequisite: No background in Java or Guidewire required; only need to install the specified version of Java (OpenJDK 11).
  • Noted challenges with installing and running Guidewire on Mac; Windows strongly recommended.

Introduction to Guidewire and Insurance Fundamentals

  • Guidewire is a leading insurance software supporting LOBs like personal auto, homeowners, commercial property/auto, workers’ compensation, and inland marine.
  • Guidewire does not support healthcare or life insurance.
  • Key insurance concepts and roles (insured, insurer, producer, account, premium, coverage, coverable) were explained.
  • Clarified group vs. individual policies and integration with logistic and transportation insurance.

Guidewire Architecture Overview

  • High-level architecture: Policy Center, Billing Center, Claims Center, and Contact Manager explained, including data integration and third-party document systems.
  • Each center has a distinct UI and integrates via Contact Manager to maintain consistent contact data.
  • Described use of application and database servers (SQL/Oracle for production, H2 for training).
  • Browser access via specific ports per center; configuration steps for local environment were introduced.

Installation Walkthrough and Troubleshooting

  • Step-by-step process for downloading and installing OpenJDK 11.0.10 was demonstrated (mainly on Windows OS).
  • Noted that installation on Mac is problematic and offered personalized support.
  • Stressed the importance of correct environment variable setup and system restart after installation.

Next Steps and Upcoming Topics

  • After installation, instructor will guide the setup for Guidewire Policy Center IDE.
  • Upcoming sessions will cover Guidewire UI navigation, account creation, and practical scenarios for major LOBs.

Decisions

  • Use Windows OS for Guidewire training β€” Mac installation is not reliably supported based on prior experience; Windows ensures smoother setup for all participants.

Open Questions / Follow-Ups

  • Nanda to confirm successful Guidewire installation on Mac or consider migrating to Windows if unresolved.
  • Participants to update the instructor via WhatsApp if any installation issues persist before next session.