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Overview of GoHighLevel AI Features

Feb 19, 2025

GoHighLevel AI Features Overview

Introduction

  • Recent updates on GoHighLevel with new AI features.
  • Aimed at agency owners, not a complete setup guide.
  • Recommended to watch previous video for basic functionality overview.

What is GoHighLevel?

  • All-in-one agency management platform.
  • CRM, pipeline management, automations, and client service management.

Advanced Strategies and Automations

  • Focus on workflows and automations.
  • New AI functionalities: Conversation AI, Workflow AI, Content AI, Funnels AI.
  • Discussing essential automations for agencies and clients.

Key Automations

Database Reactivation

  • Campaign targeting previous or potential clients for reactivation.
  • Uses workflows with triggers and actions.
  • Incorporates AI for SMS follow-ups and sentiment analysis.
  • AI-based bot can manage appointment bookings.

Google Review Campaigns

  • Aimed at gathering client reviews quickly.
  • Uses SMS and email requests for reviews.
  • Conditional logic in forms to filter out negative reviews.
  • AI can automatically respond to reviews.

Fake or Unqualified Appointments

  • Automates the detection and cancellation of fake bookings.
  • Uses AI to evaluate bookings based on email, phone, and responses.
  • Qualifies leads to ensure calendar availability isn’t wasted.

AI Functionality

Conversation AI

  • Can integrate with SMS, WhatsApp for automated communications.
  • Appointment setting bots to handle bookings.
  • High-level functionality good for beginners, but external tools like A Pointwise offer advanced features.

Voice Agent AI

  • Handles inbound customer service calls currently.
  • Outbound functionality is expected.
  • High-level solution not as advanced as dedicated tools.

Workflow AI

  • Helps create workflows by describing desired outcomes.
  • Useful for onboarding processes and other automations.

Content and Image Generation

  • Content AI allows creation of social media posts and images.
  • Funnels AI helps generate funnel pages, though still basic.

Recommendations

  • GoHighLevel AI features are suitable for beginners.
  • Advanced users might consider external tools for higher efficiency.
  • Regular updates expected to improve functionality.

Conclusion

  • Access to ready-to-go automations available for HighLevel affiliates.
  • Encourages experimenting with AI features to optimize agency processes.