JAMS Remote Alternative Dispute Resolution Services

Overview

• JAMS is a trusted global provider of alternative dispute resolution (ADR) services, catering to attorneys, individuals, and businesses.
• Specializes in remote mediation and arbitration, ensuring cases continue despite extenuating circumstances.

Virtual Mediation and Arbitration

• Innovative services that maintain case progress even when face-to-face meetings are impossible.
• Virtual sessions offer:
  • Neutral expertise
  • Superior case management
  • Flexible scheduling, unaffected by court closures
• Virtual process features:
  • Main meeting room
  • Private breakout rooms
  • Confidential chat
  • Screen sharing

Support and Moderation

• JAMS provides a moderator to set up and initiate meetings, offering technical support and standby.
• Offers an advanced test run for users to ensure comfort with the virtual system.

Experience and Security

• Conducted thousands of remote sessions, from simple appearances to complex hearings.
• Emphasizes security:
  • Panelist Training Division offers ongoing training on security measures for each platform.
  • Training keeps staff and panelists informed of the latest security practices and technologies.

Legacy and Expertise

• Over 40 years of experience in ADR.
• Known for industry-leading in-person and virtual ADR services.

Key Benefits

• JAMS's virtual ADR solutions mitigate logistical challenges, ensuring continuous dispute resolution.
• Combines technological innovation with extensive ADR expertise to meet client needs effectively.