Lecture on Opera PMS

Key Topics

• Logging in and out of Opera PMS
• Changing your password in Opera
• Navigating Opera PMS menus
• Accessing the Opera Knowledge Base

Logging into Opera PMS

• Desktop Icon: Double-click the Opera icon on your PC desktop to open the Opera web page.
• Username: Provided by the hotel administrator.
• Password: Must be between 7 to 40 characters, include both alphabetic and numeric characters, and be unique from the last four passwords.
• Schema Field: Choose between 'live hotel' (production) and 'training hotel' (used for training purposes).
• Registered Terminal: Inherits the computer name of the workstation during installation.

Changing Your Password in Opera

• Click on the 'Miscellaneous' menu or icon.
• Select 'Change Password'.
• Enter old password, then enter and confirm the new password.
• New password requirements: at least 7 characters, include one letter and one number, and cannot be one of the last four passwords used.

Navigating Opera PMS Menus

• Title Bar: Shows application name, version, hotel code (Resort ID), hotel name, and business date.
• Menu Bar: Contains different functions like Reservations, Front Desk, Cashiering, Rooms Management, etc.
• User Information Bar: Shows the currently logged-in user.
• Toolbar Icons: Correspond to menu bar options for quick access.

Application Access Controls

• Splash Page: Provides access to each application based on user permissions.
• Available Sessions: Maximum of four active sessions at one time.
• PMS System: Click on the PMS tab to log in.

Keyboard Navigation

• Use the 'Alt' key with the underlined letter to navigate (e.g., 'Alt + R' for Reservations).
• Use arrow keys to move through the menu options.

Accessing Opera Knowledge Base

• Help Menu: Click on 'Help' > 'Opera Help' to access the knowledge base.
• Search Function: Use the search box to find specific information.
• Quick Key: Press 'F1' to open the Opera Knowledge Base.

Opera Version Information

• About Opera: Provides installation date, installed items, forms version, database info (e.g., Oracle 11g).

Summary

• Learned how to log in and out of Opera PMS.
• Steps to change your password.
• How to navigate Opera PMS menus.
• Accessing and utilizing the Opera Knowledge Base.
• Shortcut for accessing help using 'F1' key.