thank you for joining the optimal blue pricing engine training where we will cover relocks lock extensions and branch price concessions along with live demos for each the following will cover relocks in optimal blue and include a demo of the process the demo was provided by our secondary team so although the headers of the website may look a little different the process is the same first let's quickly cover the steps to get there and what you will do to re-lock step one launch search product and pricing located under the services tab from your borrower's file you will be prompted to enter your optimal blue user login information and continue to optimal blue step two go to the change request icon select relock then click select rate and price step three select lock period and pricing the relock process up until this step can also be used to evaluate historical pricing the pricing displayed here will always be worst case and can be used to evaluate if market is worse than the date of lock click through the lock pad icon to finalize your pricing selection step 4. once pricing has been selected please review the change request and click submit step 5 please be sure to log out finally before we view a brief demo on the process i want to leave you with an important reminder you must be sure to exit the loan file in optimal blue or the change request will not be pushed from optimal blue to encompass if you do not exit the loan in optimal blue it locks the file and the system will not start the updates until you exit that loan to verify the changes are made you will want to wait about 5 minutes to allow time for the loan to process the change after that if you go back into encompass you will be able to see the change reflected in the system if you have any questions or issues after following this you can reach out to secondary prmg.net before we get started i just want to go over the live file training reminder prmg recognizes the most valuable operations training uses live files a real scenario from a current file the training you are about to experience contains information from a live borrower file the training will be recorded for your future use and benefit as you receive this training please keep in mind prmg's personnel policy which explicitly states prmg employees must not email or otherwise transfer trade secrets and or confidential information outside prmg protected information certainly includes a borrower's personal non-public information the kind of information you may see in this training a violation of this policy will lead to disciplinary action up to and including termination and the next thing we want to walk through is how to process relocks so you're going to look for the icon that says change request a little piece of paper with a pencil in the top right corner you'll click on that now give you an option to relock down here you'll make sure that's selected and then you'll hit select rate and price and then it should submit the request over to secondary and we would be able to go ahead and approve it the following will cover lock extensions and optimal blue and include a demo of the process the demo for the lock extension was provided by our secondary team so although the headers of the website may look a little different the process is the same first let's quickly cover the steps to get there and what you will do to extend your loan to request an extension first launch search product and pricing located under the services tab from your borrower's file you will be prompted to enter your optimal blue user login information and continue to optimal blue step one film your services tab in optimal blue at the top of the page use your mouse to hover over the fourth blue icon to initiate your change request click through the icon step two input the number of days for your lock extension normally done in five day increments and click calculate cost if satisfied with the cost click apply change located at the bottom of the screen now let's view a quick demo of the process finally before we view a brief demo on the process i want to leave you with an important reminder you must be sure to exit the loan file in optimal blue or the change request will not be pushed from optimal blue to encompass if you do not exit the loan in optimal blue it locks the file and the system will not start the updates until you exit the loan to verify the changes are made you'll want to wait about five minutes to allow time for the loan to process the change after that if you go back into encompass you will be able to see the change reflected in the system if you have any questions or issues after following this you can reach out to secondary pnrg.net before we get into the live demo i wanted to go over the live file training reminder pmg recognizes that most valuable operation trainings use live files a real scenario from a current file the training you are about to experience contains information from a live borrower file the training will be recorded for your future use and benefit as you receive this training please keep in mind prmg's personnel policy which explicitly states prmg employees must not email or otherwise transfers trade secrets and or confidential information outside prmg protected information certainly includes a borrower's personal non-public information the kind of information you may see in this training a violation of this policy will lead to disciplinary action up to and including termination okay so if you want to process a extension on your files you're going to go to the icon called change request it's going to look like a little piece of paper with a pencil in the top right corner when you click on that it's going to take you to the screen right here it'll give you options for lock extension profile change price condition or re-lock so in this case we want to apply a lock extension so you'll select the lock extension and then down here under number three it'll give you lock extension days so depending on how many days you want to extend you'll apply that number here in this case we want to apply a five day extension once you put five days in you're gonna hit calculate cost this will generate the cost for a five-day extension so our extensions are standard in prmg so the request will cost .125 for five days it'll also tell you what your final net price will be after that extension is applied so you can review that info here and then finally it'll also outline your new expiration date after the extension has been applied so in this case november 2nd so if all the detailed information looks correct all you would do is hit apply change it'll ask are you sure you want to proceed you say okay and then you'll see a little window briefly pop up just outlining that your request is being submitted the following will cover price concessions in optimal blue and include a demo of the process the demo for the price session was provided by our secondary team so although the headers of the website may look a little different the process is the same first let's quickly cover the steps to get there and what you will do to enter the price concession step 1 launch search product and pricing located under the services tab from your borrower's file you'll be prompted to enter your optimal blue user login information and continue to optimal blue to request a price concession first click the change request icon then select the price concession option you'll want to complete all the required data marked with a red asterisk and supporting documentation for pc requests is greater than 0.5 can be uploaded at this time finally click submit request it is important to note that it is mandatory to upload supporting documentation if the price concession is over a half a percent the system will not let you continue if you do not provide supporting documentation in that scenario for item number three in the prior slide be sure to select the appropriate reason for the price concession request submitted by branch managers will be auto accepted a lot confirmation reflecting the new price concession and pricing will be imaged to the e-folder within a few minutes requests submitted by loan officers will alert the bm for approval via email the price concession request will remain in a pending status until the branch manager approves or denies the request at that time secondary will process the pricing session according to the bm's approval or denial next we'll look at a quick demo on the process finally before we view a brief demo on the process i want to leave you with an important reminder you must be sure to exit the lawn file on optimal blue or the change request will not be pushed from optimal blue to encompass if you do not exit the loan file in optimal blue it locks the file and the system will not start the updates until you exit that loan to verify the changes are made you'll want to wait about five minutes to allow time for the loan process to change after that if you go back into encompass you'll be able to see the change reflected in the system if you have any questions or issues after following this you can reach out to secondary prng.net before we get into the live demo i wanted to go over the live file training reminder prmg recognizes the most valuable operation training uses live files a real scenario from a current file the training you're about to experience contains information from a live borrower file the training will be recorded for your future use and benefit as you receive this training please keep in mind pmg's personal policy which explicitly states prmg employees must not email or otherwise transfer trade secrets and or confidential information outside prmg protected information certainly includes a borrower's personal non-public information the kind of information you may see in this training a violation of this policy will lead to disciplinary action up to and including termination in order to process a price concession enter the product and pricing engine and select change request price concession from the drop down select the reason for the price concession there can be for cure fees to reduce cost of the bar short to close or a price compete so depending on if it's less than 50 bits or greater and supporting documentation will be required and you can select the type of supporting documentation that will be attached in this instance we're going to select to cure fees that are less than 50 bits and it can be entered as either as a dollar amount or a percentage if this was a price compete and over 50 bits you will need to attach the supporting documentation by selecting the upload files enter comments as well for the reason for the price concession and then select my request the confirmation that it has been submitted and select okay and then of course you want to immediately exit the file in order for it to be processed and approved by your manager thank you for viewing this training if you have any questions please email secondary prmg.net