Module 1: Tourist Destinations and their Context
Introduction
- Professor: Euclides Arts
- Subject: Tourist Accommodations
- Focus on understanding the dynamics of lodging businesses.
Definition of Tourism
- Tourism Elements:
- Tourist: Person with expectations and dreams.
- Tourist Destination: Place the tourist wants to visit.
- Transfer: Need for transportation between origin and destination.
- Accommodation: Companies that allow the tourist's stay.
Analysis of a Tourist Destination: La Fortuna de San Carlos
- Tourist Attractions:
- National parks, waterfalls, hot springs, scenic beauty.
- Infrastructure:
- Roads, communication media, telephony, potable water.
- Tourist Plant:
- Businesses dedicated to tourism: hotels, restaurants, nightclubs, observatories.
- Superstructure:
- Organizations for tourism development: business chambers, development associations.
Components of the Tourist Plant
- Tourist Accommodations
- Gastronomy
- Entertainment
- Other Services
Development of a Tourist Product
- Client Profile:
- Description of the tourist: aspirations, payment capacity, educational level.
- Business Ideas:
- Based on the client profile.
- Transformation of ideas into real businesses.
Necessary Resources
- Material, financial, and logistical resources.
Customer Satisfaction
- After-sales Service:
- Importance of long-term business sustainability.
Summary
- Business ideas arise from the consumer profile.
- Transformation of ideas into resources to satisfy the client.
- Goal: Achieve customer delight for a sustainable business.
The presented information aims to help students understand the structure and dynamics of tourist accommodations within the context of tourist destinations.