Capin Mar Group's Digital Transformation Journey

Apr 9, 2025

Capin Mar Group's Digital Transformation

Overview

  • Company Profile:
    • Based in South Africa
    • Outdoor retailer
    • Over 250 stores
  • Journey: Massive digital transformation starting in 2019

Legacy System Overhaul

  • Initial Situation:
    • Legacy systems over 20 years old
  • Transformation Goal: Refresh systems to leverage new technology

Key Technologies and Strategies

  • Data & Technology:
    • Emphasis on data as a key asset
    • Use of machine learning and AI for competitive advantage
  • Cloud Usage:
    • Exclusive use of cloud-based systems

Oracle Systems Implementation

  • Merchandising System:
    • Pricing, allocations, and replenishment
  • Warehousing:
    • Use of Oracle WS
    • Achieved double fulfillment capacity at the warehouse since 2018
    • Warehouse team size reduced by 10%
  • Planning System:
    • Financial Planning
    • Assortment Planning

Impact of Oracle Tools

  • Operational Efficiency:
    • Enhanced data access and utilization
    • Significant improvements in warehousing and planning capabilities
  • Competitive Edge:
    • Leapfrogged competitors with advanced technology adoption
    • Set apart for future growth through strategic data use

Conclusion

  • Overall Success:
    • Oracle tools have been crucial in successfully transforming the company's systems and operations
    • Enabled significant efficiency gains and competitive advantages