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Customs Camp Policies and Conduct Guidelines

May 19, 2025

Training Course on Customs Camp Policies

Presenter

  • Name: Travis
  • Custom Name: Bison
  • Pronouns: He/him/his
  • Position: Senior Manager of Policy and Compliance at Cessm National

Course Overview

  • The course will consist of several videos.
  • Focus on outlining Customs policies, including camp-specific and year-round policies.
  • This session covers the Customs staff conduct policy.

Staff Conduct Policy

  • Purpose: Ensure safety and a welcoming environment for campers and staff.
  • Key Policies to Adhere To:
    • Diversity, Equity, Inclusion statement
    • Anti-harassment policy
    • Communication policy
    • Alcohol policy
    • Driving policy
    • Social media policy
    • Operating standards
    • Other policies in the staff handbook

Conduct Expectations

  • Curfew:
    • Staff curfew at 12:00 a.m.
    • Camper curfew at 10:00 p.m.
  • Presence: Remain on campgrounds unless approved for specific business.
  • Cell Phone Usage:
    • No usage during daytime or with campers
    • Allowed after hours, during breaks if not distracting
  • Relationship Management:
    • Focus attention on campers
    • Keep romantic relationships private
    • Maintain professional boundaries
  • Respect Culture:
    • No harassment
    • Report harassment immediately
  • Supervision:
    • Never leave campers unsupervised
    • Maintain a minimum of two people (camper/counselor) together
  • Language and Behavior:
    • Avoid inappropriate language
    • Set a good example
    • Wear appropriate clothing and accessories
  • Mandatory Reporting:
    • Report inappropriate behavior or suspicions
    • Immediate dismissal for violations like violence, drug use, and abuse allegations

Health and Safety Policies

  • Mask Policy:
    • Optional, but supported
    • Recommended during potential disease outbreaks
  • Health Screening:
    • Conducted upon arrival at camp
    • Includes COVID-19 related questions
    • Vigilance for symptoms throughout camp
  • Local Mandates:
    • Adhere to local health guidelines
    • Communicated by state, county, or city authorities

Sun Safety Policy

  • Required Elements:
    • Apply SPF 30+ sunscreen when outdoors for 30+ minutes
    • Reapply every 45-60 minutes
    • Volunteers prompt children but do not apply sunscreen directly
  • Recommended Practices:
    • Wear wide-brimmed hats and SPF-rated sunglasses
    • Use lightweight clothing with maximum coverage
    • Seek shade to minimize direct sun exposure

Conclusion

  • Questions should be directed to chapter directors or program coordinators.
  • Focus on maintaining a safe and inclusive camp environment for all participants.