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Customs Camp Policies and Conduct Guidelines
May 19, 2025
Training Course on Customs Camp Policies
Presenter
Name:
Travis
Custom Name:
Bison
Pronouns:
He/him/his
Position:
Senior Manager of Policy and Compliance at Cessm National
Course Overview
The course will consist of several videos.
Focus on outlining Customs policies, including camp-specific and year-round policies.
This session covers the Customs staff conduct policy.
Staff Conduct Policy
Purpose:
Ensure safety and a welcoming environment for campers and staff.
Key Policies to Adhere To:
Diversity, Equity, Inclusion statement
Anti-harassment policy
Communication policy
Alcohol policy
Driving policy
Social media policy
Operating standards
Other policies in the staff handbook
Conduct Expectations
Curfew:
Staff curfew at 12:00 a.m.
Camper curfew at 10:00 p.m.
Presence:
Remain on campgrounds unless approved for specific business.
Cell Phone Usage:
No usage during daytime or with campers
Allowed after hours, during breaks if not distracting
Relationship Management:
Focus attention on campers
Keep romantic relationships private
Maintain professional boundaries
Respect Culture:
No harassment
Report harassment immediately
Supervision:
Never leave campers unsupervised
Maintain a minimum of two people (camper/counselor) together
Language and Behavior:
Avoid inappropriate language
Set a good example
Wear appropriate clothing and accessories
Mandatory Reporting:
Report inappropriate behavior or suspicions
Immediate dismissal for violations like violence, drug use, and abuse allegations
Health and Safety Policies
Mask Policy:
Optional, but supported
Recommended during potential disease outbreaks
Health Screening:
Conducted upon arrival at camp
Includes COVID-19 related questions
Vigilance for symptoms throughout camp
Local Mandates:
Adhere to local health guidelines
Communicated by state, county, or city authorities
Sun Safety Policy
Required Elements:
Apply SPF 30+ sunscreen when outdoors for 30+ minutes
Reapply every 45-60 minutes
Volunteers prompt children but do not apply sunscreen directly
Recommended Practices:
Wear wide-brimmed hats and SPF-rated sunglasses
Use lightweight clothing with maximum coverage
Seek shade to minimize direct sun exposure
Conclusion
Questions should be directed to chapter directors or program coordinators.
Focus on maintaining a safe and inclusive camp environment for all participants.
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Full transcript