This session focused on guiding new notaries through obtaining their National Notary Association (NNA) certification and becoming a Notary Signing Agent (NSA)/Loan Signing Agent (LSA).
The presenter detailed the step-by-step process on the NNA website, package selection, background checks, required insurance, and annual recertification.
Key differences in training packages, insurance choices, and the importance of staying credentialed up-to-date were discussed.
A live walkthrough of incoming signing orders and an extended Q&A rounded out the meeting, clarifying procedures and addressing participants’ questions about state requirements and remote notarizations.
Action Items
No specific dated action items were stated, but the following ongoing or immediate actions are recommended for attendees based on the discussion:
All attendees: Choose and purchase the appropriate NNA package, initiate the background check, and schedule completion of the required training modules.
All attendees: Obtain errors and omissions (E&O) insurance, either through NNA or a third-party provider.
All attendees: Track all credential expiration dates (background check, certification, insurance) and recertify/renew/submit new documentation proactively.
NNA Certification & Becoming a Loan Signing Agent
Becoming an NSA/LSA involves first obtaining general notary commission and then pursuing additional NSA certification through the NNA website.
Attendees were guided in real time through the NNA website: selecting the right state, choosing NSA from the main menu, and reviewing package options.
Emphasis was placed on comparing package levels based on personal need: comprehensive (with hard copies and additional training) vs. basic (online only).
The training, exam, and background check are bundled and essential for industry recognition.
Annual recertification and background check renewal are required by most lenders/signing services—credential expiration temporarily halts business opportunities.
Training Package Selection and Insurance
Notary Essentials training is recommended for those unfamiliar with notary law, even if already commissioned.
Errors and omissions insurance (minimum $25,000) is mandatory for working with signing services; direct work with title companies usually requires $100,000 coverage.
Attendees were encouraged to shop around for insurance and supplies, not relying solely on NNA offerings.
NNA membership is optional but provides valuable resources, support, and industry updates.
Working as a Notary Signing Agent
Most notary commissions and credentials are state-specific; there is no reciprocity—relocation requires new commission.
Remote Online Notarization (RON) is available in some states after commission; requires a separate application.
General notary assignments (e.g., ID proofing, I-9) supplement income between loan signings and can be managed via mobile devices.
Training Experience & Recommendations
The presenter shared personal experiences with different training programs (highly recommended Mark Wills/Loan Signing System), emphasizing the value of interactive and engaging formats.
Participation in additional courses and mentorship is suggested for ongoing professional development.
Attendees were encouraged to invest in comprehensive training upfront to avoid pitfalls and accelerate business success.
Q&A Highlights
Clarified that you must be a commissioned notary before enrolling in NSA classes.
Explained where to purchase E&O insurance (NNA vs. external providers).
Outlined RON and state-specific requirements for notary practice.
Addressed business registration: not mandatory but recommended for personal liability protection.
Decisions
Recommend NNA Notary Essentials course for beginners — This course provides a foundational understanding of notary law, which is critical for those without prior experience.
Errors & omissions insurance is mandatory for LSAs — Without it, opportunities are restricted and personal liability exposure is high.
Open Questions / Follow-Ups
None outstanding; all participant questions were addressed during Q&A. Attendees are encouraged to submit specific queries during future sessions or via chat if further clarification is needed.