SAP Equipment and Warranty Management

Jul 15, 2024

SAP Equipment and Warranty Management

Overview

  • Focus on SAP functionalities related to equipment and warranties.
  • Detailed walk-through on assigning class, creating and managing warranties, and raising notifications.

Assigning Class to Equipment

  • Navigate to Equipment -> Class Overview.
  • Select the Equipment Class and assign the character CL to the desired class.
  • Example: For a Blender class.

Installing Equipment in Function Location

  • Example function location: K1 B01.
  • Use the structure list (t-code: SLN I01) to see what equipment is installed at a function location.
  • Equipment structure may include multiple assemblies and materials.

Equipment Structure and Hierarchy

  • Functional location shows installed equipment and their hierarchy.
  • Equipment consists of various materials and sub-assemblies.
  • Sub-equipment examples: Shaft of Blender, etc.

Warranty Management

Importance of Warranty

  • Necessary to know warranty status before maintenance work.
  • Types: Vendor Warranty, Customer Warranty.

Creating and Configuring Warranties

  • Types of Warranties: Inbound (from vendor) and Outbound (to customers).
  • Customize in SAP using T-codes:
    • SPRO: Configuration and customization.
    • IW21: Create maintenance notification.
    • IW31: Create maintenance order.
  • Master Data Creation: BGM1
    • T-code: BGM1 for warranty master data.
    • Define warranty periods (e.g., 6 months) and characteristic (CT04).

Characteristic and Counter

  • T-code: CT04 to create characteristics.
  • Numeric format to define the measurement unit (e.g., months).
  • Maintain warranty counter (T-code: execute in Customization).

Assign Warranty to Equipment

  • T-code: /I02 to install equipment and assign warranty type.
  • Choose between Vendor and Customer warranty, specify start date, and associated master warranty number (e.g., 113).
  • Inherent Warranty: Applied to superior equipment.
  • Pass On Warranty: Applied to sub-equipment.

Creating Maintenance Notifications and Orders

  • T-codes for notifications:
    • IW21: Create notification.
    • IW22: Change notification.
    • IW23: Display notification.
  • T-codes for maintenance orders:
    • IW31: Create order.
    • IW32: Change order.
    • IW33: Display order.

Warranty Check Popup

  • While creating notifications or orders, SAP will show a popup about warranty status (from start date to end date).
  • Ensures equipment is within warranty before maintenance action.

Practical Application

  • Regularly practice these steps in SAP for familiarity.
  • Reach out for clarifications when in doubt.

End of lecture on SAP Equipment and Warranty Management. Ensure to practice consistently and verify all configurations. Contact during office hours for further queries and explanations.

Note: Regular SAP practice is essential for mastering the configurations and understanding the system behavior during different scenarios.