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What occurs in the perceived stage of conflict?
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Individuals are aware of the conflict but have no emotional response to it yet
How is the 'avoiding' conflict resolution strategy best described?
Ignoring the conflict, allowing it to possibly grow
What potential downside does the 'accommodating' strategy have?
One party gives in, which can lead to potential resentment (lose-win)
Describe the 'compromising' conflict resolution strategy.
Both parties make sacrifices resulting in a lose-lose situation
What is an example of intrapersonal conflict?
Personal dilemma or internal dissatisfaction
At which stage of conflict might unrecognized tension exist between coworkers?
Latent Stage
What is an example of intergroup conflict in a healthcare setting?
Conflict between ER and ICU nurses
What is the outcome of the aftermath stage of conflict?
The conflict resolution has been reached, with results that can be positive or negative
Describe the 'smoothing' conflict resolution strategy.
Using compliments to ease the situation while leaving the conflict unresolved
During which stage of conflict are individuals unaware that a conflict exists?
What occurs during the manifest stage of conflict?
Action is taken to resolve the conflict
Which stage of conflict involves emotional responses such as stress and anxiety?
Felt Stage
Why is the 'collaborating' conflict resolution strategy often considered the best?
It aims for a win-win situation where both parties work together towards a common goal
What should be a nurse's primary goal during the manifest stage of conflict?
To take action aiming to resolve the conflict
What characterizes interpersonal conflict?
Conflict between two people, such as a disagreement or misunderstanding between colleagues
What is the outcome of the 'competing' conflict resolution strategy?
One party wins at the expense of the other (win-lose)
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