learning on the job is great for hotel sales skills but to bring your expertise to the next level check out these six hotel sales books every hospitality professional needs to read number one the new gold standard five leadership principles for creating a legendary customer experience by Joseph a Michelli get a glimpse into the inner workings of the ritz-carlton brand number two exceptional service exceptional profit the secrets of building a five-star customer service organization by Leonardo Inka Leary and Micah Solomon learn how to increase your hotel sales revenue by delivering exceptional service in this tillow number 3 100 tips for hotel your's by Peter venison this book details 100 tips from venison's experiences both a hotelier and a hotel customer number 4 the heart of hospitality by Micah Sullivan for hotel your's looking to navigate the inner workings of hotel customer service or how to adapt to hotel industry trends this book is a must read number 5 revenue superstar the simple rules of hotel revenue management by Johan hammer what are sales without revenue learn how to manage forecasting like a pro with this book and number 6 sales and service for the wine professional by brian kate julian maximize your spirit sales with this book which shows you all aspects of wine from the vineyard to the glass to the check [Music]