Lecture Notes: AI Widget by 11 Labs

Introduction

• Live demonstration of an AI agent widget on a website.
• AI agent can interact by answering questions about the website.

Overview of AI Agent Interactions

• Newsletter Inquiry:
  • AI Engineer newsletter with 1-2 emails/month.
• Video Content:
  • Latest video: "Coding with Cursor AI Full Stack Web App Tutorial."
  • Video on AI: "OpenAI Swarm AI Agents" discusses agentic workflows.
• Contact Information:
  • Email: [email protected].
• GitHub Repository:
  • Latest: "elabs agent" (JavaScript).
  • Popular repo: "easy local rag" with 767 stars (Python).

AI Widget Setup Process

• Platform: 11labs.io – Conversational AI beta feature.
• Configurations:
  • Create/configure agents with realistic voice capabilities.
  • Use of knowledge base containing newsletter info, repositories, videos.
• LLM Options:
  • Models like 1.5 flash for lower latency.
  • Costs covered in beta; potential for user-borne costs later.
• Voice Customization:
  • Selection of voices, stability, similarity, and latency options.

Application: Mock E-commerce Store

• Concept: AI agent for customer support.
• Setup:
  • Use of 11labs conversational AI for product inquiries.
• Demonstration:
  • Inquiry on a smart fitness watch and a gaming monitor.
  • Shipping and product details discussed interactively.

Customization and Future Potential

• Knowledge Base Updates:
  • Example of adding payment methods information.
• Business Implications:
  • Potential to replace or augment customer service roles.
  • Viable option for small businesses lacking support systems.

Conclusion

• Positive evaluation of 11 Labs’ conversational AI.
• Not affiliated; interest in the product’s potential for value addition.
• Encouragement for audience engagement through subscriptions and interactions.