So here I am on my website right and down in the right corner here here you can see the AI agent from 11 labs This is a widget now. I push to my website. So this is live in in production, right?
So how this works now is we can click on this to talk to our AI agent that has knowledge about the website So if I just click here now, right? Hey, this is Chris If you have any questions about my website or me, let me know. Yeah, I see you have a newsletter here What is this about?
It's an AI engineer newsletter. I send out one or two emails a month with information I think is valuable. I also include my thoughts on the latest release.
Okay, okay, that's fine. I'm on your videos page now. What was the latest video you uploaded? The latest video I uploaded was Coding with Cursor AI Full Stack Web App Tutorial.
It says, here it says five challenges. That's right. The video is five challenges for clawed computer use. It's a practical demonstration of Claude's capabilities. Okay, what about the swarm video?
The swarm video is called OpenAI Swarm AI Agents. It's an analysis of agentic workflows and a discussion of collaborative AI systems. Okay, that's pretty cool.
But what about... I need to send you an email. My email address is chris at alabtide.com.
Okay, that was pretty hard to hear. I can see you have a GitHub here. What is kind of the latest...
repo on your github link here my latest repo is called elabs agent it's an 11 labs agent and is written in JavaScript okay that's pretty cool you also have this easy local rag something that is pretty popular how many stars the easy local rag repo has 767 stars it's a super easy local rag set up using a llama and email rag it's written in Python okay okay that's pretty cool Yeah, I think I got what I need. I'm gonna sign up for that newsletter, right? How do I do it?
You can sign up for my newsletter on the website. Is it free? Yes, the newsletter is free.
I send out one to two emails per month with information. Okay, thank you. Bye. You're welcome.
Let me know if you have any other questions. Bye. Okay, so everything you heard that was real time, right? So that's pretty good latency.
I would approve of this and what is nice is that we can change the voice whatever voice you can I try to do my voice But it's so it has this very weird accent so in the future. I'm gonna add my own voice, but yeah That's basically intro now. I'm gonna show you how you set all this up.
I also made this mock You can see this is like a mock Ecommerce store and this is where I think this could be really game-changing Asking about products prices policies and everything like that So let me show you how I set this up how you can too and we're gonna test out this customer support agent thing here right so the way we set this up is on 11labs.io right and they have this beta feature here called conversational AI so if you click into here you can see they are adopting the AI agent term right create and configure conversational AI agents using realistic cap awaiting speech okay so you can see I have my two agents here let's start with the web page agent we just had a look at right we have an ID here that we are using for this widget We can test it in this playground here. That's pretty cool. And you can set everything up here.
Like now we are using a prompt, but you can see in the future we might do like a server. That's pretty cool. Language first message.
So this is the message we play when we get onto the website. So have you heard that? And we have a system prompt. And what is also cool is that this is the knowledge base, right?
So here I put in some information about my newsletter. I linked my repo. So there's where we got all of the information about the repos I have. I have something about myself.
I have about my videos. Services I offer. I didn't mention that now.
I kind of forgot that. But that's pretty cool too. And here you can put in everything knowledge base.
But what I also have is LLMs. So we can change whatever model we want, right? So now I used 1.5 flash because that's pretty quick.
But we can also use 3.5 sonnet if you wanted to I guess get a better response, right? But flash is pretty quick. The latency is super low and it's pretty cheap. So that is kind of what I liked So the currently the llm cost is covered by us in the future. This will be passed on to you in this beta thing We don't pay any tokens.
That's pretty cool But we still pay for that time on the voices. So I don't think I have the I can't keep it up. I think We'll see. I might keep it up on my website for a while if you want to try it out.
Let's see about that. So that was that part right. Here is where we select the voice.
So I just picked a voice. Set kind of stability, similarity and you can choose a latency. This is going to cost you more if you want lower latency and we can pick whatever voice we want here right.
So there's a lot a lot of voices you can have in your own language that's pretty cool. And we have advanced yeah I'm not gonna go too much into here but you can set like maximum conversation duration, timeouts, keywords. Here is the widget so that's pretty cool. So it's pretty easy to set up you have this widget and you can customize it right so you can see here's my style.
But we also have an SDK here so we can look at the documentation because we can kind of customize this to whatever we want. So in my mock page, I kind of use this backend here. So we're going to take a look at that. But I'm not going to dive deep into the SDK today. I'm just going to focus on kind of what I think about this.
We're going to try it out and stuff. But it's very easy to set up. I think they made a good job of that. because we get this widget we can place on our on our website right with this agent id so it's pretty cool but now i think we just want to test it out here is kind of my support agent and i want to show you kind of how i set this up so here is kind of my support agent emma we have a knowledge base here is everything about our chipping and return policies everything about the items in our store right so we have that knowledge in the knowledge base We selected Gemna 1.5 flash.
It's fine for now. You're friendly and Tuesday really want to help the customer get information about store items and policies answer in three to seven sentences. And yeah, that's basically it.
So I think we're just gonna fire that up and test it out. So this is where I was thinking like this could really replace a lot of jobs if you do a good job on setting this up. Of course customer service is at risk being not maybe replaced but being changed anyway.
But I think this is another great way. And there's a lot of other stuff we can do with this. So this is, let's say this is a cheap e-commerce business.
You don't have, maybe don't have money to have like a customer agent or some kind of support. But you could maybe fire up this agent here that can help your customers, right? So I wanted to know a bit more about this smart fitness watch, right? So I can just start a call.
Hi, I'm Emma. How can I help you today? I'm looking at this smart fitness watch.
Could you tell me a bit more about it? There's so little information about it on the website. Of course. The Smart Fitness Watch is a really cool device.
It's designed to help you track your health and fitness goals. It can monitor your heart rate, sleep patterns, and stress levels in real time. And it tracks over 20 different workout types.
It also has a built-in GPS, blood oxygen monitoring. Do you have any information about the battery life? That's important to me.
You're right. Battery life is super important. The Smart Fitness Watch has a battery life of five days, which is pretty impressive for a smart watch with all those... And can you confirm the price for me?
Of course. The Smart Fitness Watch is priced at $149.99. Is there anything else I can help you with today?
So I was looking at this 27-inch gaming monitor. I really need it for tomorrow, next day delivery, if you have that. I live in Hawaii, by the way.
Oh, that's great. The 27-inch gaming monitor is a fantastic choice. Unfortunately, next-day delivery isn't available to Hawaii. We do offer express shipping, which takes two business days, though.
Would you like to know more about express shipping? Yeah, I need a price for that. Of course!
Express shipping for the 27-inch gaming monitor is $12.99. It's a great option to get it to you quickly. Would you like to go ahead and place an order for it? I'm also looking at that... pro gaming mouse but there's no dpi information i need it to be over 15 000 at least oh great question you're right the product description doesn't explicitly state the dpi let me check our product specifications i'll be right back okay i'm back the pro gaming mouse does have a dpi of 16 000 so it's definitely over 15 000 it's a great choice for gamers who need precision and accuracy Is there anything else I can help you with today?
Okay, so I thought I was pretty cool, right? Let's say we wanted to do something else now with our e-com store. So let's say I just asked Claude here to write some payments methods and security. So let's just copy payment methods here, right?
I don't know. Yeah, it doesn't matter too much. Special programs. Yeah, just stop it there. It doesn't matter too much.
So I'm just gonna copy that. And then we can go back to our agent here. Super easy. knowledge base add item and here you can see we can do files urls and text so i'm just gonna do payment i'm gonna paste in the content add item save And now we should be able to ask about payment, right? So let's try that.
Just going to restart my server here. Let's go to our port. Refresh this.
Let's ask about payment now. Hi, I'm Emma. How can I help you today? Okay, so I just want to buy an item. But give me like a quick summary of the payment options, like the most popular ones.
Of course. We accept a wide variety of payment methods, but the most popular ones are credit and debit cards like Visa, MasterCard, American Express, and Discover. We also have digital wallets like PayPal, Apple Pay, Google Pay, and Shop. I kind of like this pay now or pay later, what it's called. Oh, you mean buy now, pay later options.
We have a few of those, like Klarna, Affirm, and Afterpay. They let you split your purchase into interest-free and... Okay, that's pretty cool.
Yeah, thank you. You're very welcome. Is there anything else I can help you with today? Okay, as you saw, we introduced payment options. We got every information, Plana, Google Pay, Apple, everything, right?
So that worked pretty good. So super easy to customize, to adjust. We can change voices. So yeah, I think this is a pretty good initiative for like a big AI voice company like 11 Labs, right? Yeah, that is pretty much what I wanted to cover today.
I wanted to try out 11 Labs new conversational AI. they're going into the ai agents thing i think that's pretty cool and they did a good job here from my testing super easy to set up super easy to add context rag voices pretty fast inference is good so i think this looks like a good product again from 11 labs uh i'm not pushing any like there's no affiliate or anything here i just like the product so i wanted to test it out and i can see some disruption here right the customers part but it's mostly about adding value i think right let's say the price comes a lot down this could be a cool thing to have on your website i tried it on mobile it works great right so pretty interesting i'm gonna follow this space uh so if you want to follow more like this on the channel just give it a like and a sub and i'm gonna cover these ai agent releases when they come out sign up for the newsletter if you want to do that uh Follow my videos, main page. Have some services I offer if you want to talk to me, right? Better turn this off. Conversation.
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See you again soon. Bye bye.