Lecture Notes on the Communication Process

Overview of Interference in Communication

• Interference is a common aspect of the communication process.
• It refers to anything that impedes the communication of a message.
• There are two main types of interference:
  • Outside Interference
  • Inside Interference

Outside Interference

• Originates from external factors that disrupt the communication environment.
• Examples include:
  • Physical distractions such as noise in hallways or construction sounds.
  • Environmental factors like an uncomfortable room temperature.
• Recognizable and often manageable by the speaker.
• Strategies for addressing outside interference:
  • Direct intervention (e.g., requesting quiet in the hallway).
  • Using humor or remarks to acknowledge and mitigate the distraction.
  • Addressing the issue at the beginning to set expectations (e.g., advising students to dress warmly in a cold classroom).

Inside Interference

• Stems from personal, emotional, or physical issues within the audience.
• More challenging for speakers to recognize and address.
• Examples include:
  • Personal problems unrelated to the lecture.
  • Emotional dilemmas that affect the entire audience, such as financial aid issues.
• Challenges with inside interference:
  • Speakers often misinterpret the source of audience dissatisfaction or emotional states.
  • Difficult to address without awareness of the specific issues affecting the audience.

Addressing Interference in Communication

• Interference is an unavoidable component of communication.
• Important for speakers to anticipate and find ways to address interference.
• Effective communication requires recognizing the potential sources of interference and mitigating their impact during message delivery.

Conclusion

• Interference, whether inside or outside, must be considered when preparing and delivering a message.
• Understanding and addressing interference can enhance the effectiveness of communication.