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Quick Guide to UX Case Studies

Aug 5, 2024

Creating a UX Case Study in One Week

Introduction

  • Importance of creating a case study regardless of experience level.
  • Can be useful for:
    • Interns or those transitioning into UX.
    • Experienced designers looking to showcase specific skills.

Framework Overview

  • The framework focuses on crafting, designing, and formatting a case study in one week.
  • Assumes familiarity with Figma and the design process.

Phase 1: Discovery and Research

  • Key elements to address:
    • Why: Define your goal for the case study.
    • Who: Identify your audience (users, customers).
    • Context: Understand the company and use cases.
    • Constraints: Define the MVP (Minimum Viable Product) due to time limits.
    • Personal Interest: Align the case study with personal interests to make it unique and relevant.

Example: Google Design Exercise

  • Project to design an experience for students to browse and propose new student organizations.
  • Audience: Students.
  • Focus on simple, real-world problems.

Phase 2: User Research

  • Conduct user interviews to understand needs and pain points.
  • Aim for 2-3 interviews to gather qualitative data.
  • Document assumptions to validate through user feedback.

Key Research Activities

  • Secondary research on psychological behaviors.
  • Compile business goals and user needs from interviews.

Phase 3: Problem and Strategy Definition

  • Analyze research to identify problems and propose features/solutions.
  • Create a mission statement and outline goals based on user pain points.
  • Keep this phase concise, ideally within one day.

Phase 4: Design

  • Begin sketching and wireframing ideas based on research.
  • Consider user journeys and edge cases.
  • Create mid-fidelity wireframes, focusing on key parts of the app.
  • Depending on time, decide on high-fidelity mockups or prototypes.

Design Process Tips

  • Highlight primary user journeys and document flows.
  • Be strategic about high-fidelity designs due to time constraints.
  • Use existing company branding to expedite the design process.

Final Day: Story Crafting and Presentation

  • Spend the last day crafting the narrative of your case study.
  • Choose the format (website, slide deck, etc.).
  • Include learnings and potential next steps.

Conclusion

  • Reflect your identity and design values in the case study.
  • Adapt the process to fit your style and objectives.
  • Resources available for further learning (e.g., Adobe Case Study video).
  • Importance of showcasing who you are as a designer.