Lecture Notes: Wind Creek Casinos Tour

Introduction

Amenities:
- Amphitheater, full movie theater, bowling alley, arcade, inside bar
- 18-hole golf course, various restaurants
- Slot machines only
- Promotions and giveaways (noted during Halloween)
Cultural Significance:
- Artifacts from Porch Creek Indians
- Casino located on burial ground; hotel is not
Fitness Studio & Infinity Pool:
- 750 square feet, scenic views
Spa Facilities:
- Waiting area, nail salon, wet/dry area, gender-specific locker rooms
- Co-ed section with sauna, hot/cold tubs, and Honey Wall for aesthetics
The Kitchen at Wind Creek:
- Dining experience with celebrity chefs
- Cooking stations for group cooking and dining
Casino Sound Bar:
- Indoor venue for special guests in an intimate setting
Villas/Suites:
- Luxurious accommodations with interesting features like TVs in bathroom mirrors

Seasonal Decor:
- Christmas decorations observed
Casino Layout:
- Slot machines only, central Tanked bar with large aquarium
- Glass-blown feathers symbolizing Indian ownership
Outdoor Pool & Resort Credit Initiative:
- $10 resort credit for opting out of daily linen changes
Dining:
- Fire Steakhouse, a Ford Diamond Award winner
Presidential Suites and Sky Bar:
- High-end accommodations with views, rentable for corporate events
Fitness Room & Conference Center:
- Overlooking the river, glass elevator

Mock Check-In by Christian Hardy:
- Emphasis on customer service: smile, eye contact
- Unique offering of room fragrances: cucumber, cocoa mango, bamboo
- Gender preferences in fragrance selection