i'm not gonna lie to you the word 2019 mo 100 exam was the most challenging and confusing exam i have ever completed seriously it should probably come with its own warning sign some of the tasks can sneak up on you some are just mean and some tasks will even have you questioning your ability as a microsoft word user but have no fear i'm going to make sure you know what types of skills are coming for you on your mo 100 word 2019 exam [Music] hi everyone it's mike from mike's office and i think this meme beside me here perfectly demonstrates the problem with the emma 100 exam or the training leading up to it so these first four steps in how to draw a horse this is a lot like your mo 100 training it has you thinking okay i know how to draw a horse this is awesome and then this is what your mo 100 exam is actually like so you see the difference i want to make the steps in between those two horses accessible to you and i want you to become certified in your word 2019 exam so that you can unlock new opportunities for yourself and if you want to follow along with the four practice files that i have in this video check out the link in the description box below to join my patreon community where you can get all of the practice files and instructions that i upload for the price of a coffee so task 1 is going to ask us to remove the compatibility mode of this document and let me explain that a little bit further so this is something new to 2019 in these exams you're gonna notice in the in my top of my screen here beside the file name it says compatibility mode what that means is someone is using i might be working with someone who has an earlier version of microsoft word like 2010 or earlier and compatibility mode is going to lock some of the newer features of the 2019 version of word so that we can work together really well uh for example if i go to the insert tab notice how the icons and the 3d models are no longer available so icons are new uh with the 2016 version the 3d models are new with the 2019 version and those are disabled because i'm working with someone who has saved this file with an older version of microsoft word so if you wanted access to those you'd have to remove the compatibility mode and you'd have to tell your friend to update to a newer version of microsoft word to get those uh special features so to do that i would go to the file tab and then i'm going to click the info tab and you see this compatibility mode i'm going to click the convert icon and it's going to ask me are you sure you want to do this and then it's going to be upgraded and once i press ok notice that those features now turn on so if you want if someone was working with an older version of microsoft word and it says compatibility mode when they send you the document um you have to have a discussion with them whether you want the new features or just keep working uh with an older version of microsoft word our second task is going to ask us to save a copy of this document as a plain text file as outline for proposal so that's the new file name so we're going to save that we'll click on the file tab and then we'll click save as just like we normally save a file and then i'm going to click browse and in your exam you'll probably be asked to save to your documents folder so go there and we want to rename this as outline for proposal and then save as type so you can save this as a plain text file which is not a rich text format but a plain text so plain text that's the one and then we'll save it in our documents folder and i'll click save so we've saved the copy of this but it's just going to be like the text one and this will come up it'll just give you a little bit of a preview of what that's going to look like it's probably not the best for this document but that's how you do that and you just say okay tasari is going to ask us to convert all footnotes to endnotes and at the bottom of page 3 here i have footnotes and what footnotes are is they're basically a reference on the very same page of your document so i had a reference somewhere in this paragraph and a little note that goes with that reference at the bottom of the page the endnotes are references somewhere in your document that are going to show up so little notes that are going to show up at the very end of your document so converting these footnotes to endnotes would mean these are going to go to the very end of the document instead of being at the end of this page so to do that to convert footnotes to endnotes click on the references tab and then this is one of those tasks that's going to get you searching through microsoft word we have to click on this dialog box opener so footnote and endnote dialog box opener and then we're going to click convert here and then the option the only option we have is to convert all footnotes to endnotes and when we press ok you see that they've disappeared from this page but they will reappear at the very end of our document and that means we've done step three correctly task four is going to ask us to change the margins of the document by setting the top and bottom to 0.5 inches and the left and right to 0.25 inches so that's in the layout tab and now we're going to click on the margins drop arrow and then we have to go to custom margins and then when that pops up this page setup dialog box we can start making our changes here okay so now that i've made those changes i've got the top margin at 0.5 inches the bottom one at 0.5 left and right at 0.25 and just make sure for your exam if you had a question like this that you apply it to the whole document if that's what it's asking for so the whole document and then press ok so task 5 is going to ask us to check the document for accessibility issues then correct the first issue that is being reported so yeah this is a great feature in word because it sort of tells you where you know someone reading your document might find it hard challenging to read your document and that kind of thing so to to check for accessibility issues go to the file tab and then go to the info tab again and then we're going to check for issues these ones fall under the check accessibility and we're just going to fix the first mistake here although you should probably uh try and fix all of them if this was a real thing and the report the error being reported is that it's missing alternative text so you can just do it right here if you click the drop arrow now yours for your exam depending on which version you get it might say you know you need to merge a cell and a table properly or unmerge it or fix the size of something make it bigger it just depends on what you get but just whatever the whatever the suggestion is just do it so right here it's actually taking me right to the alt text option which is just add a description and i'm just gonna quickly describe this table so that's that's it and then once i've done that the first one goes away so um you'll probably just have one on your exam and once you fix it it'll just say all all problems are are fixed and that's it so tactics is going to ask us to clear all the formatting from the paragraph that starts with these are just suggestions so your 2019 word exam will do this to you quite a lot it won't tell you exactly where in the document it is it won't say like page 3 middle paragraph it'll just say here's part of a paragraph uh go look for it so we're going to do that in this step so in the home tab when you go to the find click find and then we'll just start typing that you can even copy and paste if you want to so just copy that beginning of the sentence and your exam will do this quite often this is something kind of new in these exams so just something to look out for don't go wasting time just searching it look searching for it just blindly try to use the find command okay and then we'll click on the magnifying glass or just press enter and it takes us right to it so that's that's the nice thing um so just type in the navigation bar here and then we'll just exit that and then we can continue with our task so this is going to happen quite often you on your exam you have to know how to use that find feature in microsoft word okay so what they want us to do is highlight this and then remove the formatting which is pretty straightforward after that once we find this um this is in the home tab there's like a icon of a little eraser that says clear all formatting and we're going to just click that once and you can see all the formatting disappeared step 7 we're going to locate the table in this document and then we're going to set the spacing to 0.03 and that sounds like it's straightforward but there's a lot to sort of navigate through to get to that point so the first thing you have to do is click anywhere in the table and then that'll activate this table design and layout tab it's the layout tab we need and then we also have to click in the cell size group we're going to click on the table properties dialog box opener here and in the tables tab we have to go down to click options and then click this check box that says allow spacing between cells and the default size is 0.01 we're going to change it to 0.03 and then press ok press ok again and now this is what our table look like and that's how we know we've completed step 7 correctly so in task 8 we're going to change the table of contents so you see here that the o-line claudia's proposal recommendations these are all heading one headings and these are heading two headings and we don't really need these so the way you would change that is to highlight the section for table of contents and then in the references tab click on the table of content drop arrow and then go to custom table of contents and then this little area right here where it says show levels there's three levels that were possible we're just going to click the arrow down twice to make sure that show levels 1 is displayed and then we'll press ok and then we should only see yes replace this table of documents we're going to say yes and now we only see the heading 1 headings here so task 9 is the last task in this project and to complete this task we're going to set the line spacing of the entire document to 1.4 lines so if you get a task like this to select the entire document you would have to go to the top of the document and put your insertion point at the very top and then i think the quickest way to select the entire document is to use the keyboard shortcut control a so if i have my insertion point here and i select control and a at the same time on my keyboard the whole document gets selected and now i can go to the second part where it's um i'm going to change the line spacing to 1.4 lines this can be a little bit tricky because this is in the paragraph settings dialog box launcher here the paragraph dialog box and the line spacing section is here but as you can see there's no option for 1.4 but there is an option to make a custom line spacing and that's the multiple option so if i click on that and then i change this to 1.4 that's how i would alter the document and complete this task you might have to use something like this if you let's say if you wanted to make your resume but it was and you wanted to make it two pages but it was sort of going on to the third page the default line spacing is 1.08 lines and so if you wanted to sort of cram everything onto those two pages you could um choose the line spacing multiple option and then just change it to like 0.8 or 0.9 and that's kind of a sneaky way to sort of cram everything on the same page and customize the line spacing so that's how you would complete that kind of task now if you had a similar task where you had to change the line spacing to let's say 15 points exactly you would do exactly 15 points like that okay so that's another line spacing task that you might have to face but ours is multiple and then we're going to change it to 1.4 lines and we're going to press ok and i'll show you what that looks like so it's sort of like in between double space and single space single space being 1.08 double space being two and this is sort of in between and it kind of looks like that from the spacing of our text all right so we'll get started on project two this is the himalayan coffee house project and the first task is going to ask us to display the retrospect header on all pages except the first page so i'm on the first page right now and we want to make sure that the we insert a header on every page in this document except the first page so the first thing i have to do is click on the insert tab and then click the header drop arrow in this header and footer group and then search for the retrospect theme so i'll double click on that and it'll show the first time it appears on the second page but now we have to scroll up and make sure that it's not on the first page and it's not because uh this different first page checkbox is checked so that means that the header is going to appear on every document or every page of the document except the first page so if that wasn't checked on your exam you have to make sure that you check off different first page and then it won't show up on the first page and now we can close our header and footer tab and we can move on to the next task so in task two we're going to insert a very unique symbol to the left of the part 1 schedules heading and we're going to use the webdings font and character code 166 to search for this so i'll show you what that looks like the first thing we're going to do is click the insertion point just to the left of this heading and then you'll navigate your way to the insert tab and then from there go to the very right of the ribbon and click on the symbols drop arrow and then we'll click on more symbols and then from here you'd have to scroll down the font gallery to webdings so i'll click on webdings and then just type in the character code here which is awesome because that way we don't have to kind of scroll through and try to find it we can just type in the character code so when i type in 166 you see this little agenda pop-up or the first of the month symbol and then i can just click insert and then close and now we've got that very unique symbol to the left of our part 1 schedules heading in task 3 we're going to apply the soft round bevel shape effect the smartart graphics so there's two challenging things you need to be aware about if you face a task like this um the first one is make sure you select the actual smartart graphic and not one of the objects in the smartart graphic i'll show you what that looks like so if i select with my mouse somewhere at the top of this smartart graphic and let's say i double click by accident what i'm really doing is selecting only the speed object here i'm not selecting the whole graphic so what you have to do is make sure if you're going to make some alterations to this click on the outside box and make sure that just all of the shapes are selected not just one of them okay and that's the first challenging aspect of a task like this the second one is finding the shape effect or the style so if i go to the smartart design tab um i could get this confused with some of the styles which do add a little bit of a bevel effect like the polish one here or maybe the inset style but these are smart art styles so you have to be able to determine whether are they asking me for a style or a shape effect right so it's a little bit different um the shape effects are in the format tab and they're right here in the shape effects drop arrow and they're asking for a very specific one the bevel one so i'll go down to the bevel menu and then i have to choose one that's a soft round bevel and that's this one here so now when i click on that i've added the soft brown bevel shape effect to this smartart graphic our fourth task is going to ask us to change the text wrap of the image on the second page to the square text wrap so to do that we'll click on this picture on the second page here that'll activate the picture format tab up here and we'll click on that and then go to the wrap text drop arrow and from here we can choose a bunch of text wraps and we want the square one so we'll click on that and that's how you would complete that type of task task 5 we're going to insert a file property the coffee shops as a category so you might get a few like this one on your exam depending on which version you get and to do something like this you would go to the file tab and then we'll click on the info tab here and then you notice in the properties section here that we don't see one for categories which means you're most likely going to have to click the show all properties and now we see the categories pop up and we're going to type in coffee shops with a capital c and lowercase s for shops and just be careful with this one um a lot of people get this one wrong either in g metrics or the server port version of these exams just for pressing space bar after this one so just click outside of that and then just make sure the spelling is correct and it is from what um the spelling is in the task and then we would just now just go back to the home page and go back so now on to task six this is the largest task of this project and it's the last task of this project and if you had a task like this on your exam this is probably weighted uh the most this would probably be the largest kind of task you'd have there's a lot of steps involved so let's get right into it we're going to find the empty space at the bottom of page 2 and then we're going to insert a scroll horizontal shape that contains the text thank you which means we're going to have to type that in and then we're going to position the shape at the bottom center of the page with a tight text wrapping so that's quite a lot um you would be giving the maximum amount of marks um allotted to that type of task so you would first go to the insert tab to do that and then you're gonna find the shapes in the shapes drop arrow and then we're going to scroll down to the stars and banner menu here and we're looking for the horizontal yeah the scroll horizontal shape so that's this one and from the question it doesn't seem like we care about how big this is as long as it's positioned correctly and you type in the thank you message so just start typing uh if you have this selected just start typing on your keyboard you don't have to do anything special um just type in thank you with an exclamation mark if you get a task like this where you have to type in something just type whatever is between the quotation marks even if it's something like this where it's an exclamation mark and now we're gonna the first thing we'll do is position this where the task is asking us to so with this highlighted i'll click on the position drop arrow and then i'm going to choose the more layout options and then for the vertical alignment i'm going to change that by clicking this little checkbox here and then i'm going to choose the bottom of the page so it might be on margin uh you have to change that to page and then for the horizontal alignment i'm going to change that to the centered option and then of the page and that's how you would complete a task like this when it comes to uh positioning now you can also click the text wrapping uh tab here and then choose the type text wrap okay so now we press ok and here's what our shape looks like at the bottom center of the page so we'll get started on project three the first task is going to ask you to replace all instances of environmental school project with espn esp and to do that you go to the find command or the replace button in the home tab so i'll click there and then i'm going to type in the environmental school project in the find what bar so find what the environmental school project and then we're going to replace it with esp and then i'll make sure that i click replace all and then it says 13 replacements i'll click ok and that's how we complete a task like task 1. has2 is going to ask us to go to the how can vip kids section and then we're going to continue the numbering of the list so that the list numbers 1 and 2 in the section change to 4 and 5. so you're going to get tasks like this on your exam where it's going to ask you to locate a section it's not going to tell you where it is in the document so for you to do that you have to be able to click the find button here like we did in the last task but instead of replacing just look for a place in the document so when we say find and we type up this navigation bar here we'll start typing how can vip kids and this is the this will take us right to the area in our document we need to go and then we'll just exit this so you're going to have to do that a few times on your exam so again that's just in the find button and then just start typing the area or the section that you're supposed to go to and it'll take you right there so now we can start with this task from this section now we can continue the numbering or continue the list from the number three so you want this number one to change to four and this one to change to five to continue the numbering from a previous section so to do that i'll click on the first number and then i will right click on that and yes you can right click i've had questions about that are you allowed to right click uh you can and it's easier and it's um a faster way to complete a task like this so right click continue numbering and when i do that now uh these headings change to four and five and that's how you would complete a task like task two tassery is gonna ask us to go to the learning theories and skills learn section and then resolve the comments so just like before we'll look for that section by pressing find and then in the navigation bar just type in learning theories and this is our learning theories and skills learn section then i can put the insertion point on the page and just exit this navigation bar and then i have to kind of turn on comments by going to the review tab and saying show comments so i want them to i want the comments to pop up and you can see to the right there's a little like comment section we can just click there once i'll just minimize so you can see it i'll click there and then just say so that's the comment and then click resolve to resolve it and that's how you complete a task like task three the task four is gonna make us look for the paragraph that starts with these two case studies and then we're gonna add a bookmark at the beginning of that paragraph called conclusion so again get in the practice of locating things in a document really quickly without having to kind of manually search for them so you type these two case studies in the navigation bar and then put your insertion point right here and then we can exit this navigation bar here and with the insertion point there we can go to the insert tab and then i'm going to click on the bookmark icon and we have to call this bookmark conclusion and then add it and now if we were to let this was a really long document we could get to this section just by clicking on our bookmarks and then click go to the conclusion bookmark task 5 is going to ask us to go to the space under the last paragraph in this document and then we're going to insert a new table that has three columns and six rows and in the middle column we're gonna on the top row we're gonna type advantages and on the um the cell on the top on the right we're going to type disadvantages and then we're going to fit the table to its content so if you've ever used excel that's like using the autofit command but we're going to create this table from the insert tab so i'll put my insertion point here at the bottom of the page and then go to the table drop arrow in the insert tab and then i can actually draw the table from here but if you want to make sure that you've got the right uh column settings just i would like i like to go to here the insert table dialog box and then i can just type in the numbers that i need so the number of columns is three and there are six rows and then also from here the last part of this says fit the table to its contents so we'll just do that from this window here by clicking autofit to contents and then when i type in disadvantages the table will expand to include that text which is nice so i'll press ok and then the i'll click advantages here and then press tab and then in the top right cell i'll type in disadvantages okay and there's our table that's all we need to do to complete a task like task five so tastics is gonna ask us to apply the lines the stylish lines style set to the entire document so just like in our last project you're gonna press go to the top of the document the very beginning of it and then press ctrl a on your keyboard to select the whole document and then this one is a little bit tricky because it says apply the line style set which can be confused by the style gallery here so you're never gonna find this in the styles gallery um that's something different the style sets are in the design tab so not the styles gallery in the home tab it's the style set or document formatting gallery here so a style set is in here and if you're asked for some type of black and white style set that's over here there's different variants to that there's the classic one there's the numbered one but the ones were asked for the lines one are on the right side of this gallery so lines distinctive line simple and i think this is the line stylish right here so that's the one we need so again the lines types are over here the black and white types are over here and just make sure we get lines stylish and then just apply that to the whole document now that i've highlighted the whole document and keeping keep that in mind there's a difference between a style set and a style task 7 on the other hand is going to make us apply a style to the first row of the table that we created and it's the subtle emphasis style so we're going to highlight the first row of the text just in case we add text in this left column later we'll highlight the whole row and then from the home tab we'll open these styles gallery and then we're going to try to navigate to the subtle emphasis style we'll click on that and you can see that the text changed to the style of the subtle emphasis style now we're on to our final project uh project four and task one is gonna have us search for the sentence or part of a sentence that starts with and i was very proud and then we're going to add a continuous section break at the end of that sentence so to find that sentence we have to go to the find command again and in the navigation bar we're just going to type in part of that sentence so proud and then i'm going to put the insertion point at the end of that sentence and then just exit this navigation bar and then all right so i'll put a our insertion point there and then in the layout tab um there's the breaks drop arrow that's how we would add a continuous section break and this is going to set us up for the next task so we have to set up this continuous break properly so i'm going to click the breaks drop arrow and then choose the continuous one under the section break section and that's gonna allow us to proceed with task two for task two we're going to locate the biggest events section and then we're going to convert the two paragraphs to three columns so the two paragraphs here we want this in three columns but we only want it for this section we don't want it for the whole document so that's why i had you create a continuous section break in the last task and there's always there's also one that was already there so if you ever want to do this for your own documents you have to section this section off with a continuous break on either side so that'll allow us to change these two paragraphs to three columns and without doing that for the rest of the uh document so for this i will highlight this whole section so are these two paragraphs right to the end of them and then i can go to the layout tab again and then choose the column drop arrow and then i can put in three columns so i can choose three you might also have to add some more elements like this where you do three columns here and then add a line between but that's not what the instructions are asking us so we'll just do keep it to three columns and press okay and that's what uh that would look like tasari is going to ask us to locate the document header and then we're going to apply the fill agua accent one shadow text effect to that text so i've got the document header right here and i'm going to double click on it and then highlight it and then within this uh header and footer menu i'm going to go back to the home tab this is really just asking us for word art so without saying it this is word art or text effects and topography and that's in the home tab and i'm going to click the drop arrow there and i'm going to look for an aqua fill so i'm going to look for aquafill this one looks like an aquafill accent color 1 shadow and that's the one we want so i'll click on that and that's how you would complete a task like task three so task four is gonna ask us to change the bullet points to custom ones we're gonna use a coffee symbol instead of the check marks for these bullet points and this is we're gonna find the symbol in the i don't know how to pronounce this but this type of font and with the character code 2615. so i'm going to highlight my points here and then in the bullet drop arrow i'm going to choose that and then say define new bullet so i'm going to click on that click on symbol and then i'm going to look for the i'll start typing in sego sugoi um zugoe and we want the emoticon one emoji emoji sorry ui emoji and then the character code is uh two six one five and that'll bring us this coffee symbol and then we'll press ok and we'll press ok here and now uh this changes to a coffee symbol instead of the check marks that we previously had so in task 5 we're going to look for the first paragraph after the induct introduction heading and we're going to insert a footnote after the word or sorry before the word metal and it's going to read the metal was a special kind made from the wing of an airplane so to do that we're gonna have to locate uh where that word is in this document so i'm gonna click the find and then just type in uh metal and then see where it is okay so that's where i wanna put our insertion point is right right before the word metal and then i'll exit this navigation bar and from here we want to insert a footnote so i'm going to go over to the references tab click on that and click on insert footnote and from here we want to type in or you can copy and paste see what i would do is uh sorry copy this text from your instructions and you can totally do that on your exam uh it'll save you time if there's a long sentence like this and put it right in the footnote just do a normal paste probably just keep the merge formatting here okay so the metal was a special kind of metal from the wing of an airplane so it's just like it is here without the quotation marks and that is how you would complete a task like task five step six in this project is going to ask us to accept all insertions and deletions and reject all formatting changes so a quick way to do that is go to the review tab so i'll click on that and then in the tracking group i'm going to choose the reviewing pane now it doesn't matter whether you review the pane in vertical view or horizontal i'll choose vertical just easy this dialog box comes up and i'm just gonna it says reject all formatting so this is a formatting change that was made i'm gonna right click on it and i'm going to reject the formatting change i'm going to accept these next two so i'm going to right click on this insertion x and then i'm going to say accept insertion and then on this last one i'm going to accept the deletion as well and then i would just exit and that's how you would complete a task like task six if you want to know what other skills are will be on your mo 100 exam please check out this video that i uploaded about a year ago it's got things like how to repeat table headers on a different page which is a skill you'll have to know for your mo 100 exam and i hope this helps you get certified and unlock new opportunities for yourself we'll see you in that one bye for now