Company Overview and Innovation

Summary

The meeting recapped Symmetry’s history, growth trajectory, and recent product and technology innovations, emphasizing a people-first culture and the company’s rapid adaptation amid major industry changes.
Key discussions included the rollout of proprietary technology and insurance products, data-driven lead generation, and exclusive partnerships with new carriers.
Leadership highlighted significant business growth during the pandemic years, the move into insuretech, and the launch of both “Quality” and proprietary life insurance software.
The leadership team reinforced the company’s vision for continued innovation, scale, and creating value for agents and clients.

(No specific action items, owners, or due dates were identified in this transcript.)

The company was founded in 2009 as a response to limited career options after the mortgage crisis, with a focus on agent upward mobility and creating opportunities for financial growth.
Emphasis on the founding principle of “sharing the wealth of opportunity,” prioritizing relationships and putting people first.
Designed an environment for agents to earn substantial incomes, build businesses, and achieve job security.
The company culture emphasizes mutual support, agent empowerment, and rebuilding lives.

Recognized by Inc 5000 as one of the fastest-growing companies in the U.S. and by Entrepreneur Magazine for top company culture.
Notable business growth: $123 million sales in 2019, $162 million in 2020, and $205 million in 2021, representing nearly 70% growth during the pandemic.
Leadership team has over 70 years of combined industry experience.

Strategic decision made to lead the insuretech space, aiming to eliminate repetitive tasks for agents via technology, AI, and machine learning.
Launched “Quality,” a client platform supported by a national network of agents.
Introduced data-driven lead generation, with value-based pricing using 12 years of performance data, targeting fourfold ROI for agents.
Established new partnerships with multiple insurance carriers for better client offerings.

Released “Quality Level Term,” a proprietary, fully data-underwritten insurance product in 2021, enabling rapid approvals and competitive pricing (up to $1M in coverage within 10 minutes).
This product achieved over $500,000 per week in net-placed premium.
In April 2021, launched exclusive life insurance software focused on helping clients eliminate debt and build wealth, putting an estimated $300 million in interest savings back to consumers.
Announced “Switchboard,” a proprietary client engagement tool to streamline agent workflow and improve efficiency.

Stressed the importance of adaptability and speed in response to changing market expectations.
Commitment to providing agents and clients with advanced technology, AI, and easy-to-use digital platforms.
Leadership encouraged agents to imagine scaling their businesses exponentially with new tools and market reach.
Positioning the company as industry-leading in both innovation and scale, stating “the foundation has been laid” for future growth.

Pursue insuretech leadership and major technology investments — to drive agent productivity, scale, and business growth.