Designing Effective Online Surveys with Qualtrics

Apr 9, 2025

Lecture Notes: Designing Online Surveys with Qualtrics

Introduction

  • Previous Topic: Last week covered questionnaire design and creating standard questionnaires.
  • Current Topic: Focus on designing surveys on the web.
  • Problem Addressed: Traditional data collection can be impractical when respondents are geographically dispersed.

Online Surveying

  • Solution: Use online surveys to reach respondents in different locations efficiently.
  • Platform: Qualtrics is a popular web-based platform for designing online surveys.

Getting Started with Qualtrics

  • Login:
    • Access through a specific link.
    • Enter your student ID (without "mq") and password.
    • Sign in to start a new project.
  • Project Setup:
    • Create a new project and choose a survey name.
    • Begin designing the survey on the main Qualtrics page.

Designing the Survey

Cover Letter

  • Purpose: Introduce the survey, its purpose, and the researcher.
  • Type: Use "Descriptive Text" for cover letters.
  • Instructions: Include time to complete and specific instructions.

Question Types

  1. Text Entry: For open-ended questions.
  2. Multiple Choice: For questions like age, gender.
  3. Matrix Table: For questions with multiple items and scales.

Example Questions

  • Age Question:
    • Format: Multiple Choice.
    • Choices: Less than 18, 18-30, 31-45, 46-60, More than 61.
  • Gender Question: Similar to age, using multiple choice.
  • Years in Industry:
    • Format: Text Entry.

Additional Features

  • Skip Logic:
    • Used to direct respondents based on their answers.
    • Example: Skip respondents under 18 to the end of the survey.
  • Add Blocks:
    • Separate sections for different parts of the survey.

Main Survey Items

  • Designing Questions:
    • For the main questions, use Matrix Tables.
    • Adjust scale points as necessary.
    • Ensure scale direction matches the questionnaire.

Mobile Friendly and Force Response

  • Mobile Friendly:
    • Ensure the survey is compatible with mobile devices.
  • Force Response:
    • Ensures respondents answer key questions before proceeding.
    • Important for achieving high response rates, especially with smaller sample sizes.

Conclusion

  • Importance of Online Surveys: Increase efficiency and reach.
  • Qualtrics Features: Provide flexibility and functionality to design professional surveys.

Next Steps

  • Practice: Design your survey in Qualtrics as part of this week's exercise.
  • Explore: Additional features and functions based on specific needs.