Copa Airlines Business Class Review on the 737 MAX9

Introduction

• Reviewer shares experience flying Copa's Business Class on the 737 MAX9.
• Multiple failed attempts due to grounding of the aircraft.
• Overall positive impression, significant upgrade from standard Copa seats.

Business Class Cabin Configuration

• 2-2 configuration, lacks privacy.
• Pillow and blanket provided at the seat.
• Power outlet and headphone jack located on the left side.
• Standard windows, not Dreamliner windows (which can have issues with direct sunlight).
• Narrow foot well.
• Tray table located on the right side of the median divider.

Seat Features

• Seat controls on the right side.
• Individual air nozzles for temperature control.
• Moveable armrest on the left side, slides down for extra room while sleeping.
• Foot well can be tight for taller individuals (reviewer is 5’11”).

In-Flight Amenities

• Bottled water handed out, no champagne or orange juice.
• Amenity kit provided before the flight.
• “Dreams” headphones handed out, but better to use personal headphones (e.g., Bose QuietComfort).

In-Flight Experience

• Bathroom is standard, but water splashes out a lot (common issue on MAX8/9 aircraft).
• Snacks served first due to the 1:33 AM departure time.
• Breakfast served 2 hours before landing. Options included granola with fruit and yogurt, and French Toast with warm fruit.
• Departure timing affects service flow.
• In-flight entertainment system is responsive; limited but adequate library of movies.

Final Thoughts

• Ezeiza International Airport in Buenos Aires has the Star Alliance Lounge open late.
• Centurion Lounge is open only until 2300, not worth visiting for a short time before the flight.
• No Wi-Fi on the aircraft, common in Latin American airlines.
• No menus handed out; breakfast choice between French Toast and an Omelet.
• Comfortable seat but no privacy in 2-2 configuration, reviewer didn’t have a seatmate which was a plus.
• Friendly crew, overall good flight experience from Buenos Aires to Panama City.

Conclusion

• Positive experience with Copa's MAX9 Business Class.
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Key Points to Remember

• 2-2 configuration: Lacks privacy.
• No Wi-Fi: Plan accordingly if you need to work.
• Limited amenities: Bottled water, amenity kit, basic headphones.
• Service flow: Affects meal timing due to flight schedule.
• Airport lounge options: Star Alliance Lounge vs. Centurion Lounge timing issues.