this is the live CCTV feed of a scam call center and today I will show them their cameras on my computer call them by their real names and most importantly expose their whole operation this group is located in the industrial area sector 74 in moali Punjab on the fourth floor in the Stark Edge Tower this group impersonates HP Epson and Canon support and I will explain this cam shortly but first let me explain how I got here while I was Googling for scammers website I found this one which apparently can help me install drivers for my printer so I went ahead and typed my printer model and what do you know there's two issues that are only fixed if you call the number below or chat with a live agent of course it doesn't really matter what you type as the printer model as it will always show the same result so I went ahead and called the number and let them connect to my my device but little did they know that my computer is set up in a way where if someone connects to me I can connect to them as well once I compromised the machine it didn't take me long to know they have CCTV while I was doing all of that I received a message from a friend and fellow scamer Pleasant green that he's also investigating this group and made his own video about them so feel free to check it out from the link below now that we have their CCTV let's get into this scam this group impersonate multiple printer companies by publishing ads on Google and Microsoft Bing and when calling the number on their website they won't really fix your printer but rather sell you an expensive and useless firewall plan let's see how this goes hello so tell me Miss how how can I help you today my printer for one thing won't turn off and my computer is not communicating with it okay in that case uh I can help you with the online fix okay with the help of uh remote access so click on allow okay yes any positive option that you see perfect here we go now we are connected you see here remote control started by ronning so you are connected to me you can sit back to legs let me go let me check that out for you he then takes the victim to their website which show those two issues regardless of what you type as the printer model Miss while downloading the drivers uh we come up with two different issues the first one I can see that's a printer driver installation fail can you please stop moving the cursor Miss I'm sorry thank you okay and the other one that I can see there's a network error this 0x 0079 and this network error this is a security related error that you are getting give me a moment let me check out your network status why we getting this security error here but means what I can see over here I'm looking for the network status and it shows me the current connection that is 24 and these foreign addresses they could be your next door neighbor a person from same city same state or they could be a different part from the world because they're connected online to your IP address I'm wondering how did that happen me too yeah have you uh went to any unsecured website clicked on any unsecured link or open up a spam email anything that you think that might have give access to these people not that I can think and now at the bottom I can also see the network error code here you'll see it says there are some troen M here that what we found okay and 95% your home local IP address is infected and it says high risk that's not good so basically you're facing problem with the Securities somebody tried to hack into your network and some of the people they have establish connection as well obviously whatever he said is a bunch of Lies even AI knows it it's a scam he then tells the victim about their useless firewall plans so she can choose one of them and that will provide you an anti-hacking Shield so no matter what you do no one will be able to hack into this okay anti-hacking Shield maybe that's the thing you guys should have got so I don't access your cameras and then show them to you Karan unfortunately the victim does make a payment and get scammed but then Karan curses her and sing happily bye for now all right thank you of course that doesn't always go as planned and sometimes the scammers do lose their temper this is Jennifer calling from printer support how are you today uh pretty good good sir this is Jen calling from absent support I'm going to be your technician who is going to help you okay this is how do I know that you are from Epson I've been scammed this way so many times that makes me ill that's strange you call me yeah because you gave your number that's why I call you you don't give your number then not all people are sitting here scammers that's true but yeah if you can't trust this sir then we can't do I need trustworthy customers I don't like that what you don't like that when the cold flow is slow we can see them playing video games eating crawling cigarettes socializing practicing shooting with a Nerf gun and then shooting each other with it I also saw them playing hot potato with the pillow ones and dancing wow it must be so fun working in there right unfortunately I don't have access to all of their computers but what I do have access to are some agents the floor manager and that's prep jots which we can see on the cameras and finally three devices in the United States that are used remotely two in Texas to manage the Google and Microsoft adverts and one in California and that's used to process their payments on stripe log to their business Banks and even more of course the exact location of these devices as well as the us llc's that are involved and its owners are all reported to the FBI with the help of the AA Outreach group these three laptops are only controlled by two people remotely and they're online 24/7 who are these two it's big boy prop and AE to whose AE you might ask he's The Mastermind of this operation this group goes by the name of asoft tech Solutions which we can clearly see from the cameras and this company's registered since 2020 and in fact registered under a and sahil and of course the address registered is not the same as the actual address that they scan from now let's learn more about Mr AE based on his Instagram profile that has over 40,000 followers he's the founder of asoft tech Solutions asoft Tech Logistics asoft Tech Staffing and click music wow what a successful person and we can also see how he spends the money he steals and that's by traveling on business class to Tokyo London and Australia traveling to Dubai and going to Rolex and Gucci stores wow I kept watching their CCTV and decided to map out their office as well as locating and numbering the cameras as the first camera CER shows the main entrance to the office and that can only be opened if you have a registered fingerprint we can also see a reception desk and two doors the one on the left which leads to ae's office and the one on the right leads to the call center obviously both doors are only opened with a fingerprint scanner camera 2 covers ae's office which sadly has no cameras in and the balcony where the agents usually have their smoke brakes at camera 3 covers the second third fourth and part of the fifth desk as well as the door which leads to the kitchen and the bathroom on the opposite side is camera 4 and it covers the entrance to the call center the storage room and the first desk camera 5 covers the third fourth and part of the fifth desk and Camera six covers the first three desks as well as PR's office and the dining room Camera 7 is the best in my opinion since it has the best view of the call center and the entrance and finally camera 8 which is placed outside on the top of the building covering the entrance to the building and it's probably there to see if the police is going to pay a visit anytime soon usually the first one to come to the office is the cleaner and he starts cleaning the desks and vacuuming then at around 7:50 p.m. the agent slowly start coming in and by 9:00 p.m. the center would be filled they then would have a dinner break at 1:00 a.m. and some te breaks where the cleaner goes around carrying a tray full of mugs then they would start leaving the office at around 5:00 a.m. and of course the last to leave the office is the cleaner at 6:00 a.m. the agents didn't have any interesting files and the computers in the United States had a ton of invoices however thanks to prop I can see all of their sales from 2020 as well as the attendance real names Skype chats and even more I also went through the camera's playback and got a picture of each agent's face so here's the organizational structure of asoft De Solutions going back to the sales sheet let's see how much AE made last year the sales sheet has a ton of information that is related to the victims as well as their payment information all saved in clear text however what I'm interested in is the amount column and by calculating their sales from the 2nd of January until the 29th of December this group stole 1,946 54925 that's insane even if we assume that AE has $900,000 in expenses he still makes $1 million in profit per year that explains the lavish lifestyle that he's living I also copied all of the agent names to see who's the scammer of the Year and that is the one and only vshell this guy scammed over 200 people in one year however he didn't really seem proud of it when I confronted him getting these guys arrested would be amazing but looking at A's Instagram again this guy has a picture with one of the ex-ministers in India and the Indian Ambassador in Japan so it's not going to be easy getting him arrested so I decided to give him and his agent a scary memory by showing them their own live CCTV and confronting AE by calling him this call is being recorded please hold while I try to connect you thank for your call this is Ronnie how can I help you are we connected Can you see my screen now now we are now we are connected is you hear remote control started by Ronnie let me just show you something uh yes sir take the control and show I know you guys are scammers do you recognize this office hey why are you having my access then do you see do you see this office I know where you guys are located this is you can you this is live this is live can you w up the camera bro can you wave at the camera look at behind you I'm looking at you bro yeah why is everyone looking at the cameras bro can can I speak to AE I know ae's in the office today bro can you call him can someone call AE bro so who are you it doesn't matter who I am bro I know I know where you guys are located stop moving your mouse man can you wave at the camera just look behind you this camera is just live by the way it's live so can you like wave at the camera please can you just turn off it turn off the cameras why why why do you want me to turn off the camera why are you scared Karan speak to me bro I know you guys are scammers you said you're from HP but you're not you're you're from asoft Tech Solutions private limited your BS is actually and your manager's Pro why did you shut down the computer he's running bro what the he's running they then run to A's office to tell them what happened and possibly find a solution to their problem then Mr pusack thinks it's smart to unplug the internet so he tells Vell to do it of course Vell run runs to that corner and try but he fails miserably Vell comes back but with support this time and it's Mr pach again they run to the corner trying to unplug the internet and kick me out of their Network for some reason this guy decides to come out of his office and wave at the cameras so I see you we can't what's up bro Pak then realizes that the cameras are in A's office so he goes back to that office to possibly do something in the meantime I decided to Spook shabnam a bit by speaking through her computer even though she was on a call let's see how that went hello shabnam hello hello shabnam I know you can hear me shabnam come on speak to me why do you scam people shabam why do you scam people hello hello yo B Bell hello bro what's up bro are you going to speak to me bro hello I know you can hear me I know you can hear me me ah the cameras went off yeah the cameras went off yeah yeah they shut down the cameras down they did shut down their cameras and their computers yes but I didn't have enough fun yet so I decided to log into shabnam's Skype account and give bra a call I think he didn't want to speak to me hello hello am I speaking to PR jot sorry who is PR jot yo PR jot bro how do you feel that I hacked your call center bro tell me tell us your feelings bro brother this is PR J what do you mean I'm not proud John this is your Skype don't lie I then called The Man himself actually a couple of times and we did speak but he kept hanging up the line for some reason [Music] yo AE yo what's up my man what's up bro so tell me bro how do you feel that I hacked your call center man how do you feel that I ha your call [Music] center can you speak bro can you speak okay tell me okay okay tell tell me what you need I want to know why do you scam people bro why do you scam people that's what I want to know why do why you do that we are not scaming anyone what do you mean bro you you guys sell fake firewall plans you tell people that there is hackers on their account and you say that you're from HP man what do you mean you don't scam people bro what do you me see we we have nowhere mention on our website wait bro did he hang up call him again get disconnected right I'm going to call I'm going to [Music] call yo actually bro let's speak bro man to man right let's speak don't hang up don't disconnect the call please so tell me man I just want to why do you Scamp M so see you know on our website okay let me tell you on our website we have clearly mentioned that we are third party support right bro bro that doesn't matter I have recordings of your agent saying hello this is HP support hello this is Epson support hello this is did this guy just [Music] disconnect at some point actually stopped answering me so I decided to spam him and and his group chat for a bit until I got kicked out of shabnam's account that didn't stop me though because I logged in into props account this time and I tried to speak to AE again but he didn't answer me so I spammed their chats again with some love I even sent some messages to AE hoping he would answer me or at least call me but he didn't until I got kicked out again the very next day ae's Instagram account got changed to private and he removed his bio which meant mentioned that he's the founder of asoft tech Solutions the account of asoft tech was also changed to private and perhaps account as well not only that but actually decided to take down his LinkedIn page for some reason I think it's clear that this guy is scared and hopefully they stopped scamming as I never saw them online ever since I hope you guys enjoyed the video please like And subscribe for more content bye-bye