GoShare Delivery Professional Onboarding

Introduction

• GoShare is a tech-enabled logistics platform.
• Connects vehicle owners (trucks, vans, cars) with businesses and individuals for delivery, moving, and hauling services.
• Focuses on providing on-demand services through a mobile app, API, or website.

Becoming a Delivery Professional

• Independent contractors with flexible schedules.
• Projects often require lifting heavy items.
• Drivers referred to as 'Delivery Pros'.
• First to accept a project gets it.

Why Join GoShare?

• Earn money, be your own boss, and provide for family.
• Support and resources to run a delivery business.
• Fair pay and high customer service standards.
• Potential earnings up to $5,000/month.

Payment and Earnings

• Payment varies by factors like vehicle type and location.
• Upfront earning statements and potential additional payments.
• Tips can be earned and kept fully.
• Payments typically within four business days via direct deposit.

Requirements

• Must be 18+, able to lift 50 lbs, and have a vehicle newer than 2000.
• Pass a background check.
• Valid driver's license, registration, and insurance.
• Must have a smartphone capable of running the GoShare app.

Customer Service

• Be friendly, punctual, professional.
• Protect customer's property.
• Dress professionally; wearing GoShare gear is recommended.

Using the GoShare App

• Receive and accept project notifications via app.
• Review project details before accepting.
• Communicate with customers and GoShare support if needed.

Equipment and Project Execution

• Have necessary equipment like straps, dollies, and blankets.
• Confirm item details and take photos to avoid disputes.
• Provide proof of delivery with photos and signatures.

Cancellations and Disputes

• Understand cancellation penalties.
• Resolve disputes with customer service involvement.
• Payment disputes may delay standard payment timeframe.

Compliance and Safety

• Follow all safety and legal regulations.
• Use hands-free devices while driving.
• Adhere to GoShare's terms of service to avoid removal.

Additional Opportunities

• Promote yourself with personalized materials.
• Participate in GoShare contests for rewards.
• Opportunities for light assembly work.

Special Conditions

• Hazmat transport requires special certification and compliance.
• Severe weather protocol in place for unsafe conditions.

Final Steps to Activation

• Complete review questions, background check, and vehicle inspection if required.
• Set up bank account for payments.
• Communicate with driver support for guidance.

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• Note: Always ensure to check your email and app notifications for updates and instructions from GoShare.