okay so you're worried about your unsubscribed and bounce contacts I will see you in my account we have some issues with the bounce contacts the bounce contacts are not good for your deliverability uh we have a 15 hard bounce so we need to clean them out from our audiences in a recent MailChimp updates you can do it by uh the data management tool and you can select them all and can remove them easily it is the recommended recommended action so a deliverability rate and your email campaign repetition is not harmed so first you have to go audiences then view audio empty contacts and they have to go you have to go the data management tool that has been told but you can try it from here but you will not see any removal option here so the removal you have to go data management tool suppose I want to delete my bounced contacts I have to create a segment first the past context is under email marketing status is cleaned cleaned is the bounced contacts unsubscribed is the answer script contacts so I am just checking with a bounce context for now and you can select your audience from here I am cleaning the Empire VP contract then you have to go to preview segment and these are all your bounce contacts you will see the clean drag here so to first or select all and then click on permanently delete and you have to write this thing and then click on confirm they will be deleted and if you want to delete the unsubscribed contacts you can just uh you can just go your audiences of manage contacts then can go to data management tool and then go to new segment your marketing status is unsubscribed and then you can see the preview This Is The Answer subscribe contacts so we can mark them all and delete that's all hope you I hope the video is helpful for you please comment and let me know if you have any other questions thank you