Configuring Quick Links on Employee Center
Presenter: Manan, Technical Consultant
Introduction
- Quick links allow quick access to internal and external resources for specific departments
- Can create, associate, and restrict access to quick links
Step-by-Step Configuration
- Navigating to Quick Links
- Access the backend under the filter navigator
- Search for and click on "Quick Links" under Employee Center
- Creating a New Quick Link
- No quick links available out of the box, so create a new one
- Fill out the quick links form
- Content Type: Can include knowledge articles, catalog items, portal pages, or external links
- For demo, select Catalog Item (use Create Incident Record Producer)
- Quick Link Name: Same as the record producer
- Title: Keep it the same
- Background Image & Icon: Optional fields (leave blank for now)
- Click Save
- Assigning Topics
- After saving, scroll down to Assigned Topics and click on Add
- Assign it to a relevant topic, such as IT
- Click OK
- Testing the Quick Link
- Navigate back to the Employee Center and refresh
- Check under the designated topic to find the quick link widget
- Displaying Quick Links on the Home Page
- Open the Page Designer (Control + right-click to access)
- Quick links widget is available out of the box
- If not displaying, verify scope:
- Change scope to Employee Center
- Go back to Page Designer, refresh, and edit the quick links widget
- Search for the created quick link and add it, then Save
- Styling Quick Links
- Access instance options via Control + right-click
- Change card display style from simple to thumbnail
- You can alter background color, text color, or overlay
- Background image or icon displayed if added during quick link setup
Conclusion
- Quick links enhance access to resources without needing to associate them directly with topics
- Ensure to customize the display options as needed
- Thank you for attending!
Note: Review set up and functional quick links to streamline usage within your organization.