Improving Visitor Management with Joan

Oct 3, 2024

Joan Visitor Management Presentation

Introduction

  • Speaker: G Mani, Regional Sales Manager at Joan
  • Background: Over two years of experience solving visitor management challenges for multiple companies.
  • Purpose: Introduce the Joan Visitor Management solution to improve visitor experience and workplace efficiency.

Common Visitor Issues

  • Difficulty finding the right floor or room in large office buildings.
  • Unclear directions from hosts or receptionists.
  • Long wait times for guests upon arrival.

Joan Visitor Management Solution

Overview

  • Provides essential information before visitor arrival:
    • Parking instructions
    • Directions to the office
  • Notifies reception and meeting hosts of visitor arrivals for better coordination.

Setup Process

  1. Sign Up/Account Creation: Register or log in to the Joan portal.
  2. Create Building:
    • Go to settings > buildings > add a building.
  3. Pair Tablet:
    • Compatible with Android and iOS.
    • Follow on-screen instructions to add a pin code.
  4. Configure Preferences:
    • Control fields shown on check-in tablet.
    • Customize visitor badges and set up reminder emails.
    • Implement QR code for fast check-in.

Key Benefits

  1. Seamless Visitor Registration:

    • Streamlined registration through the Joan portal or daily calendar solutions.
    • Automated notifications for hosts and visitors about meetings.
  2. User-Friendly Interface:

    • Visitors pre-register and enter their information in advance.
    • Eliminates lengthy manual sign-in processes.
  3. Smooth Check-In Process:

    • Self-service kiosks and touchless options for quick sign-in and visitor passes.
    • Access to necessary safety or compliance instructions.
  4. Detailed Reporting:

    • Insights into visitor traffic and patterns.
    • Data helps optimize resources and make informed decisions.

Conclusion

  • Joan Visitor Management revolutionizes workplace visitor handling:
    • Key Features:
      • Digital registration
      • Automated notifications
      • Smooth check-in processes
      • Enhanced security features
      • Valuable reporting
  • Main Takeaway: Improve office security and visitor experience easily.
  • Efficiency: Setup takes less time than brewing a cup of coffee.
  • Final Note: Joan is an all-in-one solution necessary for effective visitor management without complex tech stacks or extensive training.

Additional Resources

  • Watch other videos for insights into desk booking and room booking solutions.