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Coffee Shop Business Insights and Strategies

Apr 4, 2025

Coffee Shop Business Insights and Considerations

Initial Investment and Location

  • Size and Cost: Starting a coffee shop on Prime Vandra Lavel Road costs between 80 lakhs to 1 crore INR, with lower costs possible with mid-range equipment.
  • Space Considerations: A 2,000 sq. ft. space may be more expensive to set up, but a 1,000 sq. ft. space is considered optimal for balancing rent and customer flow.
  • Location: High-density areas with a mix of residential and office spaces perform better. Pure office areas limit business to weekdays.

Coffee Types in India

  • Arabica vs Robusta: Arabica tastes better but requires higher altitudes, which India lacks. Robusta is more viable at India's altitudes.
  • Climate Change Impact: As global temperatures rise, India's ability to grow quality Robusta may become a competitive advantage.
  • Diversity: India grows multiple coffee species like Arabica, Robusta, and hybrids.

Sustainable Practices

  • Sustainability attracts a niche audience; it cannot be the sole business proposition.

Hiring and Staffing

  • Barista and Staff Hiring: Direct approach to existing coffee shops works. LinkedIn can also be a resource.
  • Pay Scale: Starting pay for baristas is between 21k to 28k INR/month, with increasing demand and categorization akin to mixologists.

Equipment and Suppliers

  • Machine Recommendations: Brands like Lama Zoko are recommended. Quality machines reduce variability but are costly.
  • Supplier Recommendations: 31 Engineering is a reliable distributor.
  • Avoid Indian Machines: Generally, they lack quality and consistency.

Delivery vs In-Store Sales

  • Delivery Revenue Share: Around 20-35% of revenue comes from deliveries, despite potential issues with coffee quality.

Learning from International Markets

  • Machine Sourcing: Start with local machines for ease of service, then transition to American machines for higher quality.
  • Market Trends: Look to the US, Japan, and South Korea for product trends.

Drink and Equipment Recommendations

  • Non-Alcoholic Beverages: Fever Tree is popular in India. Strange Love from Australia provides good product insights.
  • Alternative Coffee Shops: Favorites include Quick Brown Fox in Delhi and Gry Soul in Bandra.

Conclusion

  • Consider the balance between initial investment, location, and equipment quality.
  • Stay informed about climate change implications and market trends.
  • Build a unique proposition beyond sustainability to attract and maintain a customer base.